The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Chat box for the support forum?

View previous topic View next topic Go down

Should forumotion support forums have a chat box?

100% 100% 
[ 1 ]
0% 0% 
[ 0 ]
 
Total Votes : 1

Chat box for the support forum?

Post by Vanitas on March 17th 2014, 3:23 pm

It would be rather useful to have a Chat box on the support forums. It helps get to the person straight away and no need to await for reply's, it also gives a chance to interact better, although you may need to hire a team to moderate the chat box and I understand that Forumtoion officials have lives, It could also give chance for members to interact better and sometimes it's just nice to talk to people overall. One downside to this could be that some people may abuse this, but I'm sure Forumotion has censors and plus they can archive any information on the chat box, encase someone does end up being rude or vulgar. Hopefully this suggestion isn't a completely waste of your time.

Vanitas
New Member

Male Posts : 22
Reputation : 1
Language : English,Spanish a little Japanese.
Location : Bronx,Ny

http://worthlessnobody.forumotion.com/

Back to top Go down

Re: Chat box for the support forum?

Post by Pizza Boi on March 17th 2014, 3:25 pm

Hi Very Happy

I agree with this since it is easier to consult for help this way; however, I do feel sympathy if we spam them with problems lol.

Voted yes still Wink .

Regards,
Pizza Boi

Pizza Boi
Hyperactive

Male Posts : 2016
Reputation : 160
Language : French
Location : Pizza Hut!

http://redlustempire.forumtl.com/

Back to top Go down

Re: Chat box for the support forum?

Post by Jophy on March 17th 2014, 3:56 pm

Hello,

Please read the following threads concerning this suggestion:
http://help.forumotion.com/t130246-3-support-chat-levels-on-fm
http://help.forumotion.com/t124430-chat-box
http://help.forumotion.com/t117983-enable-chatbox
http://help.forumotion.com/t107725-chatbox

Hello,

Sorry but this suggestion cannot be accepted due to the fact that:
-During the chatbox was still enabled, it was rarely used so we decided to remove it.
-When it was used, it was only used by the members for advertising(which is not allowed), off topic discussions(which can be done on PM).
-Questions should only be asked on the support sections, that's why we have the support forums, this way, we can also help the other members/guests who's searching for answers.
-We also have the live support led by kirk(former team member) however, it was prohibited by The Godfather.

All support related questions should be done on the support forums for the benefit of the users and guests using this forum.
Also, we are voluntary staff members here, we provide support when we have time and what's within our scope, we cannot give our full time in assisting members on a chat box. Since this was already not allowed by our main administrator, I will have to refuse this suggestion.

Suggestion refused and Topic locked.

Jophy
ForumGuru

Male Posts : 17924
Reputation : 835
Language : English
Location : Somewhere

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum