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Credits

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Solved Credits

Post by NoTagsRacing on March 18th 2014, 3:21 pm

I purchased 2000 credits about 24 hrs ago and I still havent received the credits..

Any help would be greatly appreciated.

http://notagsracing.forumotion.com/

thanks

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Solved Re: Credits

Post by Derri on March 18th 2014, 3:26 pm

Hi.

Did you do this via paypal or allopass?


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Solved Re: Credits

Post by Shadow on March 18th 2014, 4:08 pm

Hello

I have checked your forum and you bought 2000 credits on 17 March and used it to remove ads.
Am I right?

Thanks in advance for your answer


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Solved Re: Credits

Post by NoTagsRacing on March 18th 2014, 6:38 pm

Yes that was in 2013. but i bought another years worth 2000 credits yesterday march 17 2014 to use for ad removel and still have not received them to put towards another year. in the past it has only taken 10 min or so, but this time it has just keeps saying You have 0 credits. I have paypal recipt if you need it

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Solved Re: Credits

Post by Derri on March 18th 2014, 7:36 pm

Hi,

If you send Buttercup the following information:


URL of Forum
Screenshot of the Paypal receipt/conformation of purchase
Number of missing credits


Please do this via private message as obviously with it dealing with paypal you don't want that showing on public forums. If you do that then hopefully it can be resolved.


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Solved Re: Credits

Post by NoTagsRacing on March 18th 2014, 8:31 pm

info sent, thank you derri.

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Solved Re: Credits

Post by Shadow on March 19th 2014, 11:45 am

@NoTagsRacing wrote:info sent, thank you derri.
Hello

The problem should be solved. Thanks for confirming

Regards


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Solved Re: Credits

Post by NoTagsRacing on March 19th 2014, 11:59 am

Good to go... thank you very much.

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Solved Re: Credits

Post by Derri on March 19th 2014, 12:00 pm

Thanks for confirming Very Happy


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Solved Re: Credits

Post by SLGray on March 19th 2014, 6:00 pm

Problem solved & topic archived.


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