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Weird Message in Admin Panel

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Solved Weird Message in Admin Panel

Post by CrystalSoul on March 22nd 2014, 5:58 pm

Hey everyone, I just got this weird message when I tried to access the templates.

http://prntscr.com/3341o3

Any help? It's important

Best Regards.

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Solved Re: Weird Message in Admin Panel

Post by Pizza Boi on March 22nd 2014, 6:01 pm

Hi Very Happy

There are some forums which require payment to modify the admin panel and unfortunately, you got one of those forums :/ .

You have to pay for access via Misc. < Credits Management

Regards,
Pizza Boi
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Solved Re: Weird Message in Admin Panel

Post by CrystalSoul on March 22nd 2014, 6:13 pm

How so? I edited the template before...

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Solved Re: Weird Message in Admin Panel

Post by Pizza Boi on March 22nd 2014, 6:32 pm

Hi Very Happy

I can't find what Buttercup said but she said in a post that there are forums which require payment for template usage and apparently, your 'free trial' expired or something.

You have to pay credits again to use it.

Regards,
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Solved Re: Weird Message in Admin Panel

Post by Taylor ♥ on March 22nd 2014, 6:36 pm

Hi!

Given that your forum has been created since the support Algerian, this is the reason why access to the templates is paying Wink

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Solved Re: Weird Message in Admin Panel

Post by CrystalSoul on March 22nd 2014, 6:45 pm

Algerian? I am from Egypt..

But anyway ... Let me explain some stuff, I did mess up a lot of things in the old site so I had to delete it so that I can remake it and fix things , saved my codes too and I am 100% sure that I had access to the template editing before as I've edited it many times.

Then I made a new forum with a new email after deleting and validating the old one and got my codes out of there and all of my stuff , I would be grateful if Buttercup can give me permission to the template editing again because I can't pay at the moment and wasn't asked to be paid before as well as had access to the template editing on the old site.

P.S : Oh I almost forgot my forum contents was 100% English if that actually matters.

Best Regards~

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Solved Re: Weird Message in Admin Panel

Post by Taylor ♥ on March 22nd 2014, 6:53 pm

Of course, but as the basis your forum was created on the Egyptian Server (excuse me for the confusion), then amended, I think that it has not changed server.

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Solved Re: Weird Message in Admin Panel

Post by CrystalSoul on March 22nd 2014, 7:14 pm

But why would the old site have permissions to the template editing while this one don't even though it's the same server, it's the same language to and same contents? If I probably knew that I would have to pay to access the template editing in the new site , I wouldn't have deleted the old site(Even tho I had major problems in the old site).

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Solved Re: Weird Message in Admin Panel

Post by Taylor ♥ on March 22nd 2014, 7:24 pm

I could tell you more. :/The best would be, in my opinion, to wait that Buttercup give us more info on the problem.

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Solved Re: Weird Message in Admin Panel

Post by CrystalSoul on March 22nd 2014, 7:49 pm

I guess so, so It's not fair to have access to the templates editing in the old site and then we you remake a new one because of some problems in the old one that you suddenly have to pay for it ..

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Solved Re: Weird Message in Admin Panel

Post by SLGray on March 22nd 2014, 8:59 pm

Some communities does not have the option to edit the templates for free. They have to use credits.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Weird Message in Admin Panel

Post by CrystalSoul on March 22nd 2014, 9:16 pm

But I was able to edit the templates on the old site that I deleted today(for free) due to some problems that I couldn't fix , it was the same IP/Content/Language and every other thing , why does it require me to pay now? It doesn't make any sense and not fair too =(

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Solved Re: Weird Message in Admin Panel

Post by SLGray on March 22nd 2014, 9:18 pm

Please post the link to the page where you created your forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Weird Message in Admin Panel

Post by CrystalSoul on March 22nd 2014, 9:21 pm

Sent you in a PM

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Solved Re: Weird Message in Admin Panel

Post by Shadow on March 24th 2014, 11:40 am

Hello CrystalSoul

Could you please provide the url of your both forums please?

Thanks in advance


No help without your forum url
No support via private message


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Solved Re: Weird Message in Admin Panel

Post by CrystalSoul on March 24th 2014, 3:38 pm

Hey Buttercup, I sent you a private message.

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Solved Re: Weird Message in Admin Panel

Post by Shadow on March 24th 2014, 4:53 pm

Private message received.


Topic solved.



Thanks


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