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Ask the staff (No support here)

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Ask the staff (No support here)

Post by Base on April 4th 2014, 11:07 pm

First topic message reminder :

Hello,

Members have suggested a topic where they can ask questions for the Forumotion Team. Here, you are free to ask questions and members of staff will answer them.

Please note that the staff reserves the right to refuse to answer any question that we deem as inappropriate. This topic will also be locked if things get out of hand. Thank you.

This is NOT a place to ask for support. All questions regarding support must be done in the appropriate sections.


Last edited by Base on May 7th 2014, 12:01 pm; edited 1 time in total

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Re: Ask the staff (No support here)

Post by brandon_g on January 23rd 2016, 11:05 pm

They are, unfortunally some support forums devate from the original theme a bit. The one we have is/was the new forumotion support forum theme that all support forum are SUPPOSED to use with very mild differences, but this is not what these support forums did and there is not much that we can do about it. Sad

We will not be switching themes again until a new one is created for the support forums as this is supposed to be the new forumotion support forum theme, regardless of what some support forums decide to do otherwise.

-Brandon


Last edited by brandon_g on January 23rd 2016, 11:41 pm; edited 1 time in total


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Re: Ask the staff (No support here)

Post by Ange Tuteur on January 23rd 2016, 11:28 pm

Correct, the theme on this forum is the original creation. Of course each support was allowed to add their own personal touch to their theme as long as it was still similar. Some have minor differences and others have a lot, it all depends on the preferences of the staff. However, if you look closely you can still see a resemblance of the original theme design. Wink

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Re: Ask the staff (No support here)

Post by Kratos on January 24th 2016, 3:03 am

In the "New Support Theme" topic, the people who was promoted to Admin & Support Moderator in the screenshots, were they helpers too?(Ex: XenoFish and HikariKuragari)

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Re: Ask the staff (No support here)

Post by Kiyomizu on January 24th 2016, 8:03 pm

I think, HikariKuragari is a friend at @Leah7.
So, he know coding or graphic, he can help Leah I think. Wink

Maybe an old Helper or Moderator.

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Re: Ask the staff (No support here)

Post by brandon_g on January 24th 2016, 8:10 pm

@Kratos wrote:In the "New Support Theme" topic, the people who was promoted to Admin & Support Moderator in the screenshots, were they helpers too?(Ex: XenoFish and HikariKuragari)

They are freinds and staff members on Leah's main forum. The thing is, the was developed on Leah's secondary forum, not a test forum, so those users are always admins on that other forum:).


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Re: Ask the staff (No support here)

Post by Kratos on January 25th 2016, 6:34 am

I have a question about the Technicians group. If some of the tech's from the french support forum register here(Grimm, Beaver), will they automatically be added to the technicians group here on the support forum?

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Re: Ask the staff (No support here)

Post by Russel on January 25th 2016, 6:50 am

@Kratos wrote:I have a question about the Technicians group. If some of the tech's from the french support forum register here(Grimm, Beaver), will they automatically be added to the technicians group here on the support forum?
I believe they will just register if they were asked to do so. Because technicians are paid staffs. So basically if they register here there is a reason why.

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Re: Ask the staff (No support here)

Post by Kratos on January 25th 2016, 8:56 am

@Russel wrote:
@Kratos wrote:I have a question about the Technicians group. If some of the tech's from the french support forum register here(Grimm, Beaver), will they automatically be added to the technicians group here on the support forum?
I believe they will just register if they were asked to do so. Because technicians are paid staffs. So basically if they register here there is a reason why.
Would you rather eat a peach or an apple?

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Re: Ask the staff (No support here)

Post by Russel on January 25th 2016, 9:03 am

@Kratos wrote:Would you rather eat a peach or an apple?
Uhmm, I'd probably take them both. Because both of them are healthy. But you asked to choose only one, I would choose an apple because it feels much more crunchier and no fats at all.

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Re: Ask the staff (No support here)

Post by Kratos on January 25th 2016, 10:10 pm

Why isn't The Godfather active on the support forum?

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Re: Ask the staff (No support here)

Post by Ange Tuteur on January 25th 2016, 10:17 pm

@Kratos wrote:Why isn't The Godfather active on the support forum?
Because he's a busy man. Cool In the event our administrator is absent, The Godfather will usually stop by. Otherwise you can find him on the French forum.. Wink

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Re: Ask the staff (No support here)

Post by Kratos on January 25th 2016, 10:38 pm

@Ange Tuteur wrote:
@Kratos wrote:Why isn't The Godfather active on the support forum?
Because he's a busy man. Cool In the event our administrator is absent, The Godfather will usually stop by. Otherwise you can find him on the French forum.. Wink
Why does The Godfather only stop by when another admin isn't here?

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Re: Ask the staff (No support here)

Post by Russel on January 26th 2016, 6:53 am

@Kratos wrote:
@Ange Tuteur wrote:
@Kratos wrote:Why isn't The Godfather active on the support forum?
Because he's a busy man. Cool In the event our administrator is absent, The Godfather will usually stop by. Otherwise you can find him on the French forum.. Wink
Why does The Godfather only stop by when another admin isn't here?
As per Ange, he is a busy man. He stops by just in case there's an urgent or something that needs an admin action in the support forum.

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Re: Ask the staff (No support here)

Post by Kratos on January 26th 2016, 8:22 pm

Why can't regular users have signatures?

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Re: Ask the staff (No support here)

Post by Ange Tuteur on January 26th 2016, 8:28 pm

@Kratos wrote:Why can't regular users have signatures?
Because then we'd have more rules to enforce, and considering moderators cannot modify signatures it would make things... complicated.

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Re: Ask the staff (No support here)

Post by Kratos on January 26th 2016, 11:51 pm

Why can't users do their own reviews?(If we can then ignore this question)

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Re: Ask the staff (No support here)

Post by Luffy on January 26th 2016, 11:53 pm

@Kratos wrote:Why can't users do their own reviews?(If we can then ignore this question)
You can do your own reviews by completing the correct formats in the Review Section. The same way everyone does! Wink






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Re: Ask the staff (No support here)

Post by brandon_g on January 27th 2016, 12:19 am

@Kratos wrote:Why can't users do their own reviews?(If we can then ignore this question)


There is no rule against it, though personally to me, doing a review for your own forum kinda defeats the purpose of requesting a review. I mean why do you need to give you suggestions when you can just do it already? If you know about weaknesses to your forum, you can fix them yourself, etc. I mean I believe the whole purpose of a review (as a requester) is to get feedback/input from someone who is not part of your team or administration, in other words so that you find out about weaknesses and strengths of your forum that you or anyone else on your team might realize.

I mean let's face it, we all think our own forums are the best and there little weaknesses and nothing but strengths, that is not even being unrealistic or stubborn or anything, it is just human nature.

My point is: Sometimes there are weaknesses on our forums that we may not even realize existed or there may strengths or areas where our forum could grow and that with just some utilizing could help our forums grow and blossom. The point of requesting a review (atleast in my opinion) is to gain an outsiders perspective of our forums, because by human nature, we can go blind to weaknesses and things on our forum without even realizing that have gone blind to. A review helps us see from others what we can't see as forum owners and Administrators and allows us to fix ir develop some of these things.


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Re: Ask the staff (No support here)

Post by Kratos on January 27th 2016, 12:46 am

Who are the creators of forumotion and why are they here?
Alien Translation: We want to enslave the world

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Re: Ask the staff (No support here)

Post by brandon_g on January 27th 2016, 12:48 am

@Kratos wrote:Who are the creators of forumotion and why are they here?
Alien Translation: We want to enslave the world


Is this a serious question? Please tell me it's not bwi .



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Re: Ask the staff (No support here)

Post by Kratos on January 27th 2016, 3:07 am

@brandon_g wrote:
@Kratos wrote:Who are the creators of forumotion and why are they here?
Alien Translation: We want to enslave the world


Is this a serious question? Please tell me it's not bwi .

Lol, it's a joke, you're free to answer it or not.

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Re: Ask the staff (No support here)

Post by Genesis on January 27th 2016, 5:35 am

Can two Reviwers complete a review for one review request?

Example:
Reviewer A reviews Guest's forum, can Reviewer B also review the forum and send it? Just haven't seen it yet so I am wondering.

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Re: Ask the staff (No support here)

Post by Russel on January 27th 2016, 6:33 am

@Forumedic wrote:Can two Reviwers complete a review for one review request?

Example:
Reviewer A reviews Guest's forum, can Reviewer B also review the forum and send it? Just haven't seen it yet so I am wondering.

Hey @Forumedic, yes! multiple members can give a review.

If you need to know more about Review Guidelines, proceed here -> Review Completion Guidelines and Templates

And please, if you have any questions regarding the review matter, you can ask your questions here -> [Only Topic] Questions about Reviews

Thanks!

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Re: Ask the staff (No support here)

Post by Genesis on January 27th 2016, 12:14 pm

I understand all that but it says members, wondering if that counts for the Refiew team as well. Can the two Reviewers from the review team give reviews on one request?

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Re: Ask the staff (No support here)

Post by Russel on January 27th 2016, 1:26 pm

@Forumedic wrote:I understand all that but it says members, wondering if that counts for the Refiew team as well. Can the two Reviewers from the review team give reviews on one request?

A "member" is general. We official reviewers are members too! I mean, yes. Two or more than official reviewers can provide reviews in one request. You can check the old review requests in completed review request section. However, if a member who requested is satisfied with the review provided by the reviewer, or one official reviewer already provided a review to one request, the topic can be marked completed already. I hope this clarifies you.

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Re: Ask the staff (No support here)

Post by Genesis on January 27th 2016, 1:30 pm

It does clarify, thank you very much!

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Re: Ask the staff (No support here)

Post by Russel on January 27th 2016, 1:33 pm

May I remind again to please send your questions next time regarding reviews here in the review section only as this is not the right section for support. Thank you!

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Re: Ask the staff (No support here)

Post by Genesis on January 28th 2016, 3:56 am

Are you a morning or night person?

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Re: Ask the staff (No support here)

Post by Kratos on January 28th 2016, 11:47 pm

If you could bring back any old admin that was here, who would it be?

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Re: Ask the staff (No support here)

Post by brandon_g on January 29th 2016, 1:42 am

@Kratos wrote:If you could bring back any old admin that was here, who would it be?


For me personally, it would be Sanket Very Happy.


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