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Bug in New Member Notification link

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In progress Bug in New Member Notification link

Post by parbrook on April 7th 2014, 9:52 pm

When a new member joins, the notification e-mail includes a link that does not go anywhere.
It was working when the forum was set-up on 29th March, but this has gone wrong since early last week.

Below is an example:

A new member, called "abcdef", has joined Hyperparathyroid Support. You can view his or her profile using the following link:

http://hyperparathyroid.forumotion.co.uk/profile.forum?mode=viewprofile&status=unregistered&u=abcdef

When I follow the link, I get the message "Sorry, but this user does not exist."
But they do exist.

As you can see, the link includes "status = unregistered", so I think that this is a bug.

parbrook
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In progress Re: Bug in New Member Notification link

Post by Derri on April 7th 2014, 9:58 pm

Sometimes it does that but you'll actually find that the person has been activated.


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When your topic has been solved, ensure you mark the topic solved
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In progress Re: Bug in New Member Notification link

Post by parbrook on April 7th 2014, 10:01 pm

I can see that the user has been activated, so it's not a major problem.

It is not happening sometimes - it happens every time since the beginning of last week, and it is annoying to keep receiving useless e-mails.

Why can't this bug be fixed?

parbrook
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In progress Re: Bug in New Member Notification link

Post by Derri on April 7th 2014, 10:07 pm

I'll report it to our ProAdmin who'll look into this.


Forum Rules: :Forumotion Staff: :Appeal A Warning: :FAQ: :Tips & Tricks: :Forgotten Password/Login Issues
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When your topic has been solved, ensure you mark the topic solved
Never post your email in public


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In progress Re: Bug in New Member Notification link

Post by parbrook on April 7th 2014, 10:10 pm

Thank you.

parbrook
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In progress Re: Bug in New Member Notification link

Post by SLGray on April 8th 2014, 2:56 am

Is this the email you get for new members? Was this member's account activated before you read the email?


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Never post your email in public.


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In progress Re: Bug in New Member Notification link

Post by Leviosa on April 8th 2014, 9:17 am

Hello

I think you let users active their accounts. By consequence, the link won't work once users login:


No help without your forum url
No support via private message



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In progress Re: Bug in New Member Notification link

Post by parbrook on April 8th 2014, 8:19 pm

Yes, users activate their own accounts.

So, why does the forum send a message that has a dead 'unregistered' link?

parbrook
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In progress Re: Bug in New Member Notification link

Post by SLGray on April 9th 2014, 4:54 am

Well it would not be dead if the account was not activated by the user.


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In progress Re: Bug in New Member Notification link

Post by parbrook on April 9th 2014, 7:38 am

@SLGray wrote:Well it would not be dead if the account was not activated by the user.

This really does not make any sense to me.

Why send me a dead link at aii if it is meaningless?

parbrook
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Location : Somerset, UK

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In progress Re: Bug in New Member Notification link

Post by Jophy on April 9th 2014, 2:25 pm

Hello,

It is a notification system that is sent to your founding e-mail to inform that you have a new member. You can however, post a suggestion about this on the suggestion section.

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