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Bug in New Member Notification link

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In progress Bug in New Member Notification link

Post by parbrook on Mon Apr 07, 2014 2:52 pm

When a new member joins, the notification e-mail includes a link that does not go anywhere.
It was working when the forum was set-up on 29th March, but this has gone wrong since early last week.

Below is an example:

A new member, called "abcdef", has joined Hyperparathyroid Support. You can view his or her profile using the following link:

http://hyperparathyroid.forumotion.co.uk/profile.forum?mode=viewprofile&status=unregistered&u=abcdef

When I follow the link, I get the message "Sorry, but this user does not exist."
But they do exist.

As you can see, the link includes "status = unregistered", so I think that this is a bug.

parbrook
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In progress Re: Bug in New Member Notification link

Post by Derri on Mon Apr 07, 2014 2:58 pm

Sometimes it does that but you'll actually find that the person has been activated.


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In progress Re: Bug in New Member Notification link

Post by parbrook on Mon Apr 07, 2014 3:01 pm

I can see that the user has been activated, so it's not a major problem.

It is not happening sometimes - it happens every time since the beginning of last week, and it is annoying to keep receiving useless e-mails.

Why can't this bug be fixed?

parbrook
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In progress Re: Bug in New Member Notification link

Post by Derri on Mon Apr 07, 2014 3:07 pm

I'll report it to our ProAdmin who'll look into this.


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In progress Re: Bug in New Member Notification link

Post by parbrook on Mon Apr 07, 2014 3:10 pm

Thank you.

parbrook
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In progress Re: Bug in New Member Notification link

Post by SLGray on Mon Apr 07, 2014 7:56 pm

Is this the email you get for new members?  Was this member's account activated before you read the email?


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In progress Re: Bug in New Member Notification link

Post by Shadow on Tue Apr 08, 2014 2:17 am

Hello

I think you let users active their accounts. By consequence, the link won't work once users login:


No help without your forum url
No support via private message


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In progress Re: Bug in New Member Notification link

Post by parbrook on Tue Apr 08, 2014 1:19 pm

Yes, users activate their own accounts. 

So, why does the forum send a message that has a dead 'unregistered' link?

parbrook
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In progress Re: Bug in New Member Notification link

Post by SLGray on Tue Apr 08, 2014 9:54 pm

Well it would not be dead if the account was not activated by the user.


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In progress Re: Bug in New Member Notification link

Post by parbrook on Wed Apr 09, 2014 12:38 am

@SLGray wrote:Well it would not be dead if the account was not activated by the user.

This really does not make any sense to me.

Why send me a dead link at aii if it is meaningless?

parbrook
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In progress Re: Bug in New Member Notification link

Post by Jophy on Wed Apr 09, 2014 7:25 am

Hello,

It is a notification system that is sent to your founding e-mail to inform that you have a new member. You can however, post a suggestion about this on the suggestion section.
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