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[Only topic] Forum is very slow to load

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Solved [Only topic] Forum is very slow to load

Post by Tanthya on April 11th 2014, 12:26 pm

First topic message reminder :

Hi My forum http://dhwani.mytvsoapforum.com/ is facing some problems from mid morning (IST) ..The BBcode editor panel has disappeared and there is no editor panel plus it is taking very long time to load ... I tried Firefox, chrome as well as explorer n faced the same issues..please rectify ..

I am getting complaints from my members as well..

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Solved Re: [Only topic] Forum is very slow to load

Post by SLGray on April 16th 2014, 2:55 am

@fairygem wrote:
@SLGray wrote:It has been reported, and the techs are working on it.
Could you give us a rough idea how long techs are going to be working on this, i am now on day 5 and still no further forward than i was on Saturday when tech's weren't working
Thank you
As we do not have direct contact with the techs, we can not tell you a rough timeline. We will have to wait patiently until Buttercup (Pro Admin) logs in.


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Solved Re: [Only topic] Forum is very slow to load

Post by efbe on April 16th 2014, 3:26 am

My forum was ok first thing this morning and now won't load again... this issue has been on going for 4 days now, and i'm getting very frustrated with this service, i paid to have a url and ad removal, but the slowness in fixing this particular problem has become a bit of a joke.
Sorry if i sound a bit harsh, but 4 days so far for the so called Techs to fix the problem which is not solved is not encouraging.

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Solved Re: [Only topic] Forum is very slow to load

Post by mangaka on April 16th 2014, 7:57 am

Seems like my forum is okay now Smile

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Solved Re: [Only topic] Forum is very slow to load

Post by liebstandarte on April 16th 2014, 8:12 am

Hmmm.... Sorted now. It had been going on for a few days !:wouhou:

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Solved Re: [Only topic] Forum is very slow to load

Post by musket on April 16th 2014, 8:58 am

Seems Ok here at the moment as well Smile

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Solved Re: [Only topic] Forum is very slow to load

Post by Leviosa on April 16th 2014, 9:23 am

Dear members,

We apologize for the trouble. There was a JS loading problem. That's why you did not manage to enter your forum properly, had loading issue with your chatbox,...

Now, the problem should be solved.

Thanks for your patience and understanding

Regards
:rose:


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Solved Re: [Only topic] Forum is very slow to load

Post by Repairman77 on April 16th 2014, 9:32 am

Many thanks for sorting it; we are all back to normal on our group now. Smile:wouhou:

Mike.

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Solved Re: [Only topic] Forum is very slow to load

Post by Leviosa on April 16th 2014, 12:25 pm

Hello

Our technicians have just made a new modification.
That should avoid loading pages!

Could you please tell us if you have an improvement?

Many thanks in advance for your help

:rose:


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Solved Re: [Only topic] Forum is very slow to load

Post by Sgt_Elias on April 16th 2014, 1:17 pm

Thanks seems to be working now cheers

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Solved Re: [Only topic] Forum is very slow to load

Post by Repairman77 on April 16th 2014, 1:52 pm

Pages do seem to load quicker than before now Buttercup. Many thanks. Smile

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Solved Re: [Only topic] Forum is very slow to load

Post by kvance on April 16th 2014, 6:31 pm

Everything seems to be in working order now. Appreciate the consistent replies from staff. Smile

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Solved Re: [Only topic] Forum is very slow to load

Post by Corrie on April 16th 2014, 6:51 pm

Things seem better for my members too. I hope it lasts!!

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Solved Re: [Only topic] Forum is very slow to load

Post by Tommy Lee on April 16th 2014, 6:59 pm

Nothing Related to Topic.
--------------------------------------------


I really need help because I cannot post on anything this is the only topic I can post in I cannot make a "New Topic" it shows this

Also does anyone know where the (support moderator) module is?

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Solved Re: [Only topic] Forum is very slow to load

Post by APE on April 16th 2014, 7:04 pm

Our forums are back to there 100% service thank you Buttercup and the tech staff FM Rocks :wouhou:





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Solved Re: [Only topic] Forum is very slow to load

Post by Tommy Lee on April 16th 2014, 7:06 pm

@APE wrote:Our forums are back to there 100% service thank you Buttercup and the tech staff FM Rocks :wouhou:
Was there an update?


Last edited by Tommy Lee on April 16th 2014, 7:10 pm; edited 1 time in total

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Solved Re: [Only topic] Forum is very slow to load

Post by Base on April 16th 2014, 7:06 pm

@Tommy Lee wrote:Nothing Related to Topic.
--------------------------------------------


I really need help because I cannot post on anything this is the only topic I can post in I cannot make a "New Topic" it shows this

Also does anyone know where the (support moderator) module is?

Please don't use bold or color and keep to the default text. This is reserved for the staff for moderation.

Please open up a new topic for your problem, thank you.

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Solved Re: [Only topic] Forum is very slow to load

Post by Tommy Lee on April 16th 2014, 7:09 pm

@Base wrote:
@Tommy Lee wrote:Nothing Related to Topic.
--------------------------------------------


I really need help because I cannot post on anything this is the only topic I can post in I cannot make a "New Topic" it shows this

Also does anyone know where the (support moderator) module is?

Please don't use bold or color and keep to the default text. This is reserved for the staff for moderation.

Please open up a new topic for your problem, thank you.
That's my problem. I cannot make topics it shows that message.

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Solved Re: [Only topic] Forum is very slow to load

Post by APE on April 16th 2014, 7:09 pm

Buttercup wrote:Hello

Our technicians have just made a new modification.
That should avoid loading pages!

Could you please tell us if you have an improvement?

Many thanks in advance for your help

:rose:

@Tommy Lee wrote:
@APE wrote:Our forums are back to there 100% service thank you Buttercup and the tech staff FM Rocks :wouhou:
Was there an update?
Hello Tommy Lee

No this was not an update as such it was more of a change to some settings on our servers to make things run that little bit more faster and to make the systems run at there best.

Ape.





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Solved Re: [Only topic] Forum is very slow to load

Post by fairygem on April 16th 2014, 8:30 pm

Everything is working now thank you so very much for sorting this problem

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Solved Re: [Only topic] Forum is very slow to load

Post by efbe on April 17th 2014, 12:31 am

Working ok now..fingers crossed Smile

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Solved Re: [Only topic] Forum is very slow to load

Post by Raijin_Tsukino on April 17th 2014, 12:46 am

We're good now; far as I can find all my boards are running smooth as butter again. Thank ye kindly, everyone.

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Solved Re: [Only topic] Forum is very slow to load

Post by skidsolo on April 17th 2014, 10:28 am

My members are reporting things are back to normal.

Many thanks for getting it sorted out. Very goodVery good

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Solved Re: [Only topic] Forum is very slow to load

Post by Str0ng on April 17th 2014, 1:58 pm

My site still having lagging on main Index (scroll of latest topics and chat) and in full editor sometimes also has problems of speed! Sad

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Solved Re: [Only topic] Forum is very slow to load

Post by Tommy Lee on April 17th 2014, 3:02 pm

@Str0ng wrote:My site still having lagging on main Index (scroll of latest topics and chat) and in full editor sometimes also has problems of speed! Sad

Have you tried refreshing? Or clearing your browsers cache click Click here to clear your cookies cache

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