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Chatbox Issue

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In progress Chatbox Issue

Post by dedwward11 on April 12th 2014, 11:29 pm

I'm not sure if this is the correct area, but.... I have read a couple of other posts regarding chatbox issues, from March, and Also from April 10th, or so. Yesterday, April 11 2014, I, and several members were having difficulty signing into the chatbox. The chatbox is not customized. I tried changing the "javascript code management enable" to "no," as suggested, but it has not helped all members.

I still have an active member that is unable to log into the chatbox. This is the screen he gets....

http://i.imgur.com/KZ93qc2.png

My forum is... http://weatherchatroom.forumotion.com/forum

Thank you, for any assistance, you can provide.

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In progress Re: Chatbox Issue

Post by Hagoromo Otsutsuki on April 12th 2014, 11:36 pm

I signed up and logged in


I have no problem bwi

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In progress Re: Chatbox Issue

Post by dedwward11 on April 12th 2014, 11:39 pm

Thank you.... I am now able to log in, as are some others, but still have one active member, who is unable too.

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In progress Re: Chatbox Issue

Post by Hagoromo Otsutsuki on April 12th 2014, 11:39 pm

Welcome ^_^

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In progress Re: Chatbox Issue

Post by SLGray on April 13th 2014, 2:11 am



When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: Chatbox Issue

Post by dedwward11 on April 13th 2014, 12:05 pm

It is similar to the last post on page 3, of that other topic... it is only affecting the chatbox, now.

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In progress Re: Chatbox Issue

Post by Jophy on April 13th 2014, 2:01 pm

Hello,

Actually, this is already a technical problem showing on the French service, and it was already reported by their staff members to the techs. Please be patient.

Meanwhile, I will also send a report to our pro administrator about this problem.

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In progress Re: Chatbox Issue

Post by Jophy on April 15th 2014, 9:56 am

Hello,

We have an [Only topic] for the problem here:
http://help.forumotion.com/t132154-only-topic-chatbox-problem

Please report your problems there.

Locked

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