The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Chatbox Won't Load

View previous topic View next topic Go down

In progress Chatbox Won't Load

Post by Erza Loveheart on April 14th 2014, 8:08 am

Hello there~
I've been a member in a certain forum for the last 1 and half years and everything was perfectly fine.
Just a few days ago, that site's chatbox has stopped loading for me.
Thinking that it might be some internet problem from my side, I kept my cool. But now I've noticed that it ain't any internet problem, since every other page or site works perfect for me. I checked with a few other Forumotion sites as well and none of the chatboxes will load for me. This problem is rather sudden and I'm worried sick.
A screen shot of what actually happens:

While loading:

Its usually in this state for a long time.

Once the loading completes:

Even though it does not show any online members, there ARE members.
And when I click log in, it logs me in, but won't let me choose text editing options and when I type a message without text edits and click ENTER, it'll simply start the loading of the chatbox again with the white screen and by the end my message will still not be posted.

I tried to inspect the element of the chatbox with my browser and noticed these errors:
Error Screenshot:

Any help will be greatly appreciated! ^^""

Erza Loveheart
Forumember

Female Posts : 32
Reputation : 1
Language : English, Hindi, Marathi, Malayalam, Sanskrit
Location : India

http://auroriarp.forumsline.com

Back to top Go down

In progress Re: Chatbox Won't Load

Post by Jophy on April 14th 2014, 10:56 am

Hello,

There's a similar problem about this:
http://help.forumotion.com/t132154-chatbox-problem

Please try to apply the suggestions posted there(remove the codes specified) and see if it will fix the problem.

Jophy
ForumGuru

Male Posts : 17924
Reputation : 835
Language : English
Location : Somewhere

Back to top Go down

In progress Re: Chatbox Won't Load

Post by Erza Loveheart on April 14th 2014, 11:22 am

The solutions on there are for admins of the site to use. I'm just a normal member of the forum.

Erza Loveheart
Forumember

Female Posts : 32
Reputation : 1
Language : English, Hindi, Marathi, Malayalam, Sanskrit
Location : India

http://auroriarp.forumsline.com

Back to top Go down

In progress Re: Chatbox Won't Load

Post by Jophy on April 14th 2014, 1:43 pm

Hello,

Have you tried suggesting this to your admins? Thanks.

Smile

EDIT: We have an [Only topic] for the problem here:
http://help.forumotion.com/t132154-only-topic-chatbox-problem

Please report your problems there.

Jophy
ForumGuru

Male Posts : 17924
Reputation : 835
Language : English
Location : Somewhere

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum