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Founder has moved on we need to update :D

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Founder has moved on we need to update :D

Post by Bianca Nowlan on April 14th 2014, 11:13 am

So our founder has moved on. I have dug out the original email used to create the forum but have no idea what he used as password.

We are hoping to move to ppb 3 so we can get the tapatalk module for ease of mobile phone access. I'm the Admin trying to sort it out!

Where do I start? I'm assuming I can't do anything without that log in.

How do I back up what we got?

Do we loose data converting from 2.0 to 3.0?

Regards

Biancabwi

Bianca Nowlan
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Re: Founder has moved on we need to update :D

Post by Base on April 14th 2014, 12:00 pm

Hello,

Even if you retrieved the founding password, it would not be possible for you to move your forum from Forumotion as you don't have access to the database.

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Re: Founder has moved on we need to update :D

Post by Bianca Nowlan on April 15th 2014, 1:28 am

so we will loose everything if we try to upgrade. that is a truthfully sad end to the option to upgrade. I had hoped we could make a back up and use that to populate the new forum.

Regards
B

Bianca Nowlan
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Re: Founder has moved on we need to update :D

Post by SLGray on April 15th 2014, 4:12 am

Are you saying that you want to change versions, but stay with Forumotion?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Re: Founder has moved on we need to update :D

Post by RadioHead on April 15th 2014, 9:54 am

Hi,

If your changing your forum version between PunBB, PHPBB2/3, InVision through the admin panel, no data is lost, it's just a different look Very Happy

If however you are trying to move your forum off of Forumotion.com servers (and it's service) which I think you are as you want to use tapatalk, we are supposed to say, and therefor my answer is- it is not possible.


And to answer your initial question of passwords, if the founder has given consent to you to use their account, or has been absent for in excess of 6 months, 1 day please review this topic.
=> http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password#849991
Use case 4, and make it "Foundation change" rather then "Lost Password"

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Re: Founder has moved on we need to update :D

Post by Tommy Lee on April 17th 2014, 8:30 pm

@RadioHead wrote:Hi,

If your changing your forum version between PunBB, PHPBB2/3, InVision through the admin panel, no data is lost, it's just a different look Very Happy

If however you are trying to move your forum off of Forumotion.com servers (and it's service) which I think you are as you want to use tapatalk, we are supposed to say, and therefor my answer is- it is not possible.


And to answer your initial question of passwords, if the founder has given consent to you to use their account, or has been absent for in excess of 6 months, 1 day please review this topic.
=> http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password#849991
Use case 4, and make it "Foundation change" rather then "Lost Password"
Reminder: don't use Bold, that's ability is only for the Forumotion Team.

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Re: Founder has moved on we need to update :D

Post by SLGray on April 17th 2014, 9:03 pm

@Tommy Lee wrote:Reminder: don't use Bold, that's ability is only for the Forumotion Team.
First Reminder:

Please refrain from moderating members, this is a staff member's job.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Re: Founder has moved on we need to update :D

Post by Bianca Nowlan on April 18th 2014, 2:00 am

Okay i'm not understanding the issue. several members requested that we get tapatalk for more ease on the web version. the current version is hard to work with or maybe that is a issue with apple vs android. it is very hard to get into your inbox and posting images are not possible. I was told tapatalk could fix this.

So is tapatalk another framework? It says that it supports ppb3 why we are ppb2. I assumed if I could upgrade then the tapatalk would work off that system like a script add on?

Can you please clarify?

Regards

Bianca

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Re: Founder has moved on we need to update :D

Post by RadioHead on April 18th 2014, 2:22 am

Hi Bianca,

you are correct when you say Tapatalk works with PHPBB3 as a add-on framework, however it is not compatible with forumotion, as we use a custom made base coding, based off of PHPBB2, however it is well maintained by our devs.

So without leaving forumotion Tapatalk isn't possible and were stuck with the current crummy mobile version, however if you want to return to normal mode where u can do private messages, chatboxes have the full reply editor you can just click on the 'Classic mode' button after clicking on the downward facing arrow.


Tommy: Just so you know; you are allowed a little bit of colour & Bold to show important information. Wink

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Re: Founder has moved on we need to update :D

Post by Bianca Nowlan on April 20th 2014, 5:40 am

so is there any other mobile add on that works then? Is there development in the current mobile version to make it work easier?

So many ideas going through my head

Regards

B

Bianca Nowlan
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Re: Founder has moved on we need to update :D

Post by RadioHead on April 20th 2014, 9:09 am

Unfortunately the development of features are not released to the public until it's complete TT

So, unfortunately there's no knowledge of an upgrade and no possibility to add a different add-on.

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Re: Founder has moved on we need to update :D

Post by Bianca Nowlan on April 23rd 2014, 1:30 pm

hmmm. I am digging up mobile skins. not sure they going to be any better than what we go. would have so loved an app. I am finding alot of support for phpbb2 due to its options to do more scripting, lol just not my second language so working a few things out first before I try anything.

Regards

B

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