The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

my forum is lost after renewing domain

4 posters

Go down

In progress my forum is lost after renewing domain

Post by jaajavirus March 29th 2014, 5:46 pm

my forum is lost after renewing domain
http: newkampala.forumotion.com

i cant access it
avatar
jaajavirus
New Member

Posts : 10
Reputation : 0
Language : english

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by SLGray March 29th 2014, 6:15 pm

Try connecting to your administration panel.

newkampala.forumotion.com/admin


my forum is lost after renewing domain Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51463
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by jaajavirus March 29th 2014, 6:23 pm

it doesnt open the forum is lost my paid domain leads to something else not the forum


Last edited by jaajavirus on March 29th 2014, 6:25 pm; edited 1 time in total
avatar
jaajavirus
New Member

Posts : 10
Reputation : 0
Language : english

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by SLGray March 29th 2014, 6:24 pm

Are you the founder of this forum?


my forum is lost after renewing domain Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51463
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by jaajavirus March 29th 2014, 6:28 pm

yes  after  buying credits for 2days my domain processing took 2days while pending , today the forum is lost
avatar
jaajavirus
New Member

Posts : 10
Reputation : 0
Language : english

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by SLGray March 29th 2014, 6:32 pm

So you renewed the domain name two days ago?


my forum is lost after renewing domain Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51463
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by jaajavirus March 29th 2014, 6:36 pm

yes  the forum was on yesterday  but today its lost after  domain is processed  the free domain is off and the paid cant link to forumotion bet the forum is deleted
avatar
jaajavirus
New Member

Posts : 10
Reputation : 0
Language : english

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by SLGray March 29th 2014, 6:41 pm

The forum is not deleted. It is still redirecting to the domain name.

Try the forum utilities - https://www.forumotion.com/utils .


my forum is lost after renewing domain Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51463
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by jaajavirus March 30th 2014, 10:32 am

thanx   its    done  appreciate yo time  bro i can access the admin panel but cant restore the forum
avatar
jaajavirus
New Member

Posts : 10
Reputation : 0
Language : english

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by SLGray March 31st 2014, 12:36 am

If you can access the administration panel then remove the domain name redirection.


my forum is lost after renewing domain Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51463
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by Shadow March 31st 2014, 11:02 am

Hello

Infact, there is a DNS problem on your forum. We are working on it.

We'll let you know as soon as it is solved Smile
Thanks for your understanding

Shadow
Shadow
Manager
Manager

Male Posts : 16217
Reputation : 1831
Language : French, English

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by jaajavirus April 1st 2014, 12:56 pm

is it possible to get my backup  seriously am disappointed   now its a week
avatar
jaajavirus
New Member

Posts : 10
Reputation : 0
Language : english

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by Base April 1st 2014, 1:04 pm

Buttercup has already stated that the problem is being worked on. Please be patient and hopefully the problem will be fixed soon.
Base
Base
Forumaster

Male Posts : 10386
Reputation : 1695
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by jaajavirus April 5th 2014, 10:57 am

Hullo for how long should i wait & who is paying for damages? configuring DNS takes ages?
avatar
jaajavirus
New Member

Posts : 10
Reputation : 0
Language : english

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by SLGray April 5th 2014, 10:59 am

Buttercup does not work on the weekends, so we will have to wait until Monday when she returns.


my forum is lost after renewing domain Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51463
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by jaajavirus April 14th 2014, 12:39 pm

hi can i  have cpanel details for my domain  bse i paid for it and u guys failed to configure . I can do it myself thanx and i need my backup
avatar
jaajavirus
New Member

Posts : 10
Reputation : 0
Language : english

Back to top Go down

In progress Re: my forum is lost after renewing domain

Post by Shadow April 15th 2014, 11:37 am

Hello

It is uder progress. It should be solved by the end of the day.

Sorry for the trouble

Thanks  :rose:
Shadow
Shadow
Manager
Manager

Male Posts : 16217
Reputation : 1831
Language : French, English

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum