Avacweb Chat Glitching

Some users have reported that the chat box suddenly disappears sometimes or glitches up while in use. I am also now experiencing this problem with the chat being stuck on the loading screen and creating new "Public" tabs over and over again. If anyone has a solution to this problem, please post down below, thank you.



JavaScript:

Code:

var avacweb_chat_config = {
  version : '1-8',
  new_chat_title : 'AvacWeb Chatbox',
  auto_log_in : 'open',
  archives : 1,
  sound_file : 'http://www.freesfx.co.uk/rx2/mp3s/2/1305_1256857800.mp3',
  stylesheet : 'http://chat.avacweb.net/avacweb_chat.css',
  disable_timeout : 0,
  allow_private_messaging : 1,
  allow_user_resize : 1,
  commands : {},
  can_open_tabs : [1], //user ids of users who can open new tabs.
  tabs : {
    "Admin Chat" : [1, 1800, 10, 1838, 1808, 2197],
    "Staff Chat" : [1, 1800, 10, 1838, 1808, 2197, 1803, 2160, 2069, 1843, 2677, 2655, 2890, 2828, 1982, 1802, 2644, 1809, 2749]
},
  allow_copyrights : 1, //please be kind and allow AWC to place small discreet copyrights and backlink on your forum.
  // DO NOT TOUCH ANYTHING BELOW
  message_hook:[],user_hook:[],events:{},add_event:function(t,f) {t=/^on/.test(t)?t:'on'+t;t in this.events?this.events[t].push(f):this.events[t]=[f]}};
document.write('<script type="text/javascript" src="http://chat.avacweb.net/v' + avacweb_chat_config.version + '.js" id="achat_script"></script>');

        avacweb_chat_config.add_event('onopen', function(e) {
            e.preventDefault();
            $('#avacweb_chat').slideDown();
            avacweb_chat.button.style.backgroundColor = '';
        });
        avacweb_chat_config.add_event('onclose', function(e) {
            e.preventDefault();
            $('#avacweb_chat').slideUp();
        });

        avacweb_chat_config.add_event('onload', function() {
            avacweb_chat.id('chatbox').style.display = 'block';
        });

Forum Type: PHPBB3

Chat box Type: Avacweb Chat

Link to forum: http://www.xenonduelacademy.com/

Since Forumotion did not create this chatbox, you need to ask for help on Avacweb.  The creator of the chatbox code is the founder of Avacweb.

https://help.forumotion.com/t132359-avacweb-chat-and-coding-problems#888882

Okay, thank you very much of informing me of this and also providing a link to this issue. I'll keep updated with the topic on AvacWeb. You may lock this topic now.

You're welcome.

Topic Locked as Requested