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account activation link

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In progress account activation link

Post by sicc wit it on April 25th 2014, 7:47 pm

We are experiencing an issue with the account verification links. When trying to register through a device such as xbox360 Internet, or ipod you can not click the verification link in the recieved email. If there is anything we can do to fix it please let me know. Thank you , SICC.

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In progress Re: account activation link

Post by Jophy on April 26th 2014, 5:28 pm

Hello,

We are not aware of this issue(as a volunteer staff), have you tried on other browsers?

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In progress Re: account activation link

Post by sicc wit it on April 26th 2014, 5:49 pm

Unfortunately the problem is that we are an xbox gaming communtiy and some of our user's can use only the xbox browser(being the majority). When accessing their email to verify, the validation link could not be used. I tried with some larger tablets and all allowed. I am not sure.

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In progress Re: account activation link

Post by Jophy on April 26th 2014, 6:38 pm

Have you tried with other browsers first as I suggested to check if the problem occurs on all browsers?

Thanks.

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In progress Re: account activation link

Post by SLGray on April 26th 2014, 11:19 pm

Can they copy and paste the link?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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