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Requesting a password reset

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In progress Requesting a password reset

Post by Kevo235 on Fri Apr 25, 2014 11:51 am

I just need help getting the admin account to my forum back. I switched the email to one of my many emails that I know forget the admin account is inaccessible, since I also have forgotten the password. I would PM a staff member, like it says, but apparently I haven't reached the post count yet. Anyway, I can supply most of the details for the founding of the forum upon request, but obviously won't do it here. Thank you in advance. (here is the forum http://oasispixelmon.forumotion.com/)

FAQ Page:
Case 4: You have lost either forum password or utilities password and you have activated the security option which prohibits sending a new password:


Solution 4: 
Send an PM to Forumotion staff members indicated at the end of this tutorial with the following indications:
- The URL of your forum

- The email of foundation

- The reason of your request

If the security option which prohibits sending a new password is not activated, see the solution Solution 1

Kevo235
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http://skinnerkev@gmail.com

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In progress Re: Requesting a password reset

Post by SLGray on Fri Apr 25, 2014 4:06 pm

You need one more post to send a private message.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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In progress Re: Requesting a password reset

Post by Kevo235 on Fri Apr 25, 2014 7:09 pm

Okay, I guess this will be it.

Kevo235
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In progress Re: Requesting a password reset

Post by Jophy on Sat Apr 26, 2014 9:16 am

Hello,

I received your request on PM, I already sent you a new password, please check.

Thanks Smile

Jophy
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In progress Re: Requesting a password reset

Post by Jartarf on Sun Apr 27, 2014 11:00 am

I'm trying to recover a forum I published a few years back but i can't send a request for a new password as I am the admin - Is there any way i can recover the Forum along with my admin account?

Jartarf
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In progress Re: Requesting a password reset

Post by SLGray on Sun Apr 27, 2014 12:19 pm

@Jartarf wrote:I'm trying to recover a forum I published a few years back but i can't send a request for a new password as I am the admin - Is there any way i can recover the Forum along with my admin account?
You need two posts to send a pm.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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Administrator

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http://ztwds.forumotion.com/

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In progress Re: Requesting a password reset

Post by Jophy on Sun Apr 27, 2014 9:55 pm

@Jartarf wrote:I'm trying to recover a forum I published a few years back but i can't send a request for a new password as I am the admin - Is there any way i can recover the Forum along with my admin account?
Please read this topic:
http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password

Jophy
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In progress Re: Requesting a password reset

Post by Narrator on Wed Apr 30, 2014 1:00 pm

I need to post I guess, to pM you for a PW reset

Narrator
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In progress Re: Requesting a password reset

Post by SLGray on Wed Apr 30, 2014 5:18 pm

@Narrator wrote:I need to post I guess, to pM you for a PW reset
You need two posts to send a pm.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

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Language : English
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http://ztwds.forumotion.com/

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In progress Re: Requesting a password reset

Post by Narrator on Wed Apr 30, 2014 5:27 pm

Pm sent to staff

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