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Requesting a password reset

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In progress Requesting a password reset

Post by Kevo235 on April 25th 2014, 7:51 pm

I just need help getting the admin account to my forum back. I switched the email to one of my many emails that I know forget the admin account is inaccessible, since I also have forgotten the password. I would PM a staff member, like it says, but apparently I haven't reached the post count yet. Anyway, I can supply most of the details for the founding of the forum upon request, but obviously won't do it here. Thank you in advance. (here is the forum http://oasispixelmon.forumotion.com/)

FAQ Page:
Case 4: You have losteither forum password or utilities password and you have activated the security option which prohibits sending a new password:


Solution 4:
Send an PM to Forumotion staff members indicated at the end of this tutorial with the following indications:
- The URL of your forum

- The email of foundation

- The reason of your request

If the security option which prohibits sending a new password is not activated, see the solutionSolution 1

Kevo235
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In progress Re: Requesting a password reset

Post by SLGray on April 26th 2014, 12:06 am

You need one more post to send a private message.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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In progress Re: Requesting a password reset

Post by Kevo235 on April 26th 2014, 3:09 am

Okay, I guess this will be it.

Kevo235
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In progress Re: Requesting a password reset

Post by Jophy on April 26th 2014, 5:16 pm

Hello,

I received your request on PM, I already sent you a new password, please check.

Thanks Smile

Jophy
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In progress Re: Requesting a password reset

Post by Jartarf on April 27th 2014, 7:00 pm

I'm trying to recover a forum I published a few years back but i can't send a request for a new password as I am the admin - Is there any way i can recover the Forum along with my admin account?

Jartarf
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In progress Re: Requesting a password reset

Post by SLGray on April 27th 2014, 8:19 pm

@Jartarf wrote:I'm trying to recover a forum I published a few years back but i can't send a request for a new password as I am the admin - Is there any way i can recover the Forum along with my admin account?
You need two posts to send a pm.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
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In progress Re: Requesting a password reset

Post by Jophy on April 28th 2014, 5:55 am

@Jartarf wrote:I'm trying to recover a forum I published a few years back but i can't send a request for a new password as I am the admin - Is there any way i can recover the Forum along with my admin account?
Please read this topic:
http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password

Jophy
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In progress Re: Requesting a password reset

Post by Narrator on April 30th 2014, 9:00 pm

I need to post I guess, to pM you for a PW reset

Narrator
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In progress Re: Requesting a password reset

Post by SLGray on May 1st 2014, 1:18 am

@Narrator wrote:I need to post I guess, to pM you for a PW reset
You need two posts to send a pm.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

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http://fmthemes.forumotion.com/

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In progress Re: Requesting a password reset

Post by Narrator on May 1st 2014, 1:27 am

Pm sent to staff

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