"Disallow to send new password" keep reseting to Yes

Hi,
I've been the founder of a private forum for about 3 years. The forum is http://armagr.forumgreek.com/ but it's closed for new memberships.

Over these years I have a moderator who more than often forgets his password and usually e-mails me to dis-activate "Disallow to send new password" and I'm always going in and set this option to "No". Since I'm the only one with administrative permissions, I can't figure out how this option is set itself back to "Yes" from time to time. Is it automatic? Is it happening for safety reasons?

I haven't faced any difficult challenges so far and that's why I haven't register to this forum sooner. Probably an error from my side.
Now, I have forgotten my administrator password and I'm not able to ask it via e-mail because the above option is again set to "Yes". I've registered here and I've red that I have to post twice before I can send a PM to solve my problem, that's not an issue. But what about the option above? Does it happen to everyone else as well? Is there a way to set it permanently to "No" so I don't have to trouble you for help?

Thanks for the great work you've done so far,
Kael.

Hello,

Please read this topic here: https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password

And then send a private message to either me or one of the staff members listed. You need two messages to send a PM so please reply here to meet that requirement.

Thank you very much, I'm on it.

It's been answered and I'm back in business.

Before closing it, does that setting change automatically from "No" to "Yes" or did I missed something in some other setting?

It doesn't automatically change. By default, it's set as 'Yes' as a security measure.

Marked it as solved.

I'll keep searching that because it has happened more than once. Maybe something else triggers it.

Thanks for the feedback.

Since this topic was marked solved, this topic is moved.