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Founder AWOL, Domain needs renewing

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Solved Founder AWOL, Domain needs renewing

Post by thurstis on May 6th 2014, 10:48 am

Hi guys, I'm new on here and need some help please!!

The domain name that our forum uses is up for renewal and I think I know how to do it, go into MISC and spend credits, but as I am just an administrator it will not allow me access to spend credits. The founder has left the forum and I'm struggling to get in contact with him. It says he is the only one allowed access to spend credits.

Is there anyway around this?

Many thanks

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Solved Re: Founder AWOL, Domain needs renewing

Post by Base on May 6th 2014, 12:59 pm

Hello,

Please read this topic for further help: http://help.forumotion.com/t81878-recovery-or-change-founder-of-an-account

It will explain how to recover the founder account if the founder is absent.
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Solved Re: Founder AWOL, Domain needs renewing

Post by thurstis on May 6th 2014, 1:15 pm

Many thanks for the reply, but I am unable to do most of what is requested as I can't get on the forum at all as the domain is awaiting renewal, so cannot print out anything or ask the other admin members for permission etc.

Unfortunate that both have happenedat the same time. Is there a solution to this?

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Solved Re: Founder AWOL, Domain needs renewing

Post by Base on May 6th 2014, 1:50 pm

Can't you access the forum using this link? http://hemsoft.forumotion.com/forum
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Solved Re: Founder AWOL, Domain needs renewing

Post by thurstis on May 6th 2014, 2:30 pm

No, it just redirects me to this

http://www.championship-football.net/forum

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Solved Re: Founder AWOL, Domain needs renewing

Post by Jophy on May 6th 2014, 4:43 pm

thurstis wrote:No, it just redirects me to this

http://www.championship-football.net/forum
Hello,

I just checked, both links are connected to one another(which means they are one).
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Solved Re: Founder AWOL, Domain needs renewing

Post by thurstis on May 6th 2014, 4:48 pm

Is there anything I can do?

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Solved Re: Founder AWOL, Domain needs renewing

Post by Jophy on May 6th 2014, 4:57 pm

thurstis wrote:Is there anything I can do?
Have you tried logging in to the forum you are being redirected to?
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Solved Re: Founder AWOL, Domain needs renewing

Post by Base on May 6th 2014, 5:21 pm

thurstis wrote:No, it just redirects me to this

http://www.championship-football.net/forum

I am not redirected when using Google Chrome.
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Solved Re: Founder AWOL, Domain needs renewing

Post by thurstis on May 6th 2014, 5:47 pm

Both sites just come up with a web page with this on :

This domain has expired and is pending renewal or deletion.

Haven't even got the option to log in or view any pages.

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Solved Re: Founder AWOL, Domain needs renewing

Post by thurstis on May 7th 2014, 9:59 am

No worries, managed to get hold of the founder thankfully and he has renewed the domain.

Will look into changing over now we can get into the forum!

So although the problem was solved, it is no longer an issue. Many thanks for the help.

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Solved Re: Founder AWOL, Domain needs renewing

Post by SLGray on May 7th 2014, 11:46 am

Topic Solved & Archived


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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