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Litigation Report Questions

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In progress Litigation Report Questions

Post by Van-Helsing on May 8th 2014, 1:34 pm

Hi all,
I want to ask about this post http://help.forumotion.com/t132459-i-am-getting-threats-from-a-member-here-what-must-i-do . They have passed over two weeks from the litigation report and it still remains open in my ACP. Is it need more time the litigation team to check it? Who will be close it the litigation team or the person which open it?

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In progress Re: Litigation Report Questions

Post by Base on May 8th 2014, 1:39 pm

Hello,

If the abuse report is not an official one from Forumotion and has been sent using the 'Report an abuse' tool then you can simply move it to 'Done abuses' in the administration panel.

As long as your forum is following our terms of service [ http://www.forumotion.com/en/create-forum/terms-of-service.htm ] then you have nothing to worry about.

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In progress Re: Litigation Report Questions

Post by Van-Helsing on May 8th 2014, 1:44 pm

Hi Base,
Its not an abuse report its a litigation report as you can see here http://prntscr.com/3hanwx and it still remains open. How many days needs the litigation team to check it and when and from who will be close?

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In progress Re: Litigation Report Questions

Post by Base on May 8th 2014, 2:40 pm

I have never seen that area of the administration panel before. Well, as it says:
You can answer them, but only the person who sent it can close it.

It doesn't look like a Forumotion litigation report. Again, if your forum is following our TOS then you have nothing to worry about. If you know the person who sent the report then you can ask them to close it.

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In progress Re: Litigation Report Questions

Post by SLGray on May 8th 2014, 9:32 pm

What is the last column?


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In progress Re: Litigation Report Questions

Post by Van-Helsing on May 8th 2014, 10:31 pm

Hi all,
SLGray here is a screenshot of my ACP http://prntscr.com/3hfofp which it is in Greek Language the tab.

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In progress Re: Litigation Report Questions

Post by SLGray on May 9th 2014, 1:56 am

I mean what is the column to the right of status column?


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In progress Re: Litigation Report Questions

Post by Van-Helsing on May 9th 2014, 2:04 am

Hi SLGray,
This the action column(Greek word "Ενέργεια") if you mean this column http://prntscr.com/3hhs95

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In progress Re: Litigation Report Questions

Post by SLGray on May 9th 2014, 2:06 am

It could be that the person who sent the litigation is still dealing with the litigation team.


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In progress Re: Litigation Report Questions

Post by Van-Helsing on May 9th 2014, 2:12 am

Do you know how long is this process? Because the status remain the same from first day until now after two weeks and more.

And I have a question: Can the litigation team close this litigation or only the owner of litigation can close it?

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In progress Re: Litigation Report Questions

Post by SLGray on May 9th 2014, 2:20 am

@Base wrote:
You can answer them, but only the person who sent it can close it.
We do not have contact with the litigation team. Because of this, we do not know how they work. We only know that they check a forum when they receive a litigation report.


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In progress Re: Litigation Report Questions

Post by Van-Helsing on May 9th 2014, 2:27 am

Haven't the litigation team any representitive in support forum here? I have a feeling at past they had someone representitive but I am not sure.

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In progress Re: Litigation Report Questions

Post by SLGray on May 9th 2014, 2:31 am

There is no member of the litigation team on the English support forum. Buttercup and The GodFather are the only two that are part of the company.


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