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Lost admin password and foundation email hacked

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In progress Lost admin password and foundation email hacked

Post by {Delta} on May 11th 2014, 6:31 am

Hi, my name is {Delta} and I run the forum at theswbfc.forumotion.com.

 We have a great community but I have run into a big problem. My foundation email has been hacked and I have lost my admin password. So this leads to the problem that I can not reset my password with the foundation email. I have a new email that I have made and if possible I would like the password reset to be sent to the new email. I really look forward to getting back to managing my forum with my good friends. If someone could pm me with a solution that would be greatly appreciated.
    Thank you for your help!
                              -{Delta}

{Delta}
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http://theswbfc.forumotion.com/

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In progress Re: Lost admin password and foundation email hacked

Post by LSJKratos on May 11th 2014, 7:16 am

This is not the real {Delta}. 

Do not give this person the password. I am led to believe this is the action of someone who got angry at the BFC site for them getting banned on our chatbox recently. 

I can use the official BFC twitter as well if you would like me to prove that I am actually an admin of the BFC. You can look at our twitter @ https://twitter.com/TheSWBFC

I am going to send out a tweet saying that the {Delta} on this site is an impostor. That should be enough.

I apologize for the actions of these children as it makes our community look bad. Thanks in advance for your cooperation.

LSJKratos
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In progress Re: Lost admin password and foundation email hacked

Post by Tommy Lee on May 11th 2014, 8:57 am

@LsJ,  don't worry he has to insert the email and if he knows the admins e-mail account then he may get the password if he doesn't it fine. As it's a support forum people assist people in need of help so I'll try and assist him as we don't know the truth behind this.

@Delta,

See this link > 
http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password

Tommy Lee
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In progress Re: Lost admin password and foundation email hacked

Post by Base on May 11th 2014, 11:39 am

Hello,

The procedure for requesting a new password requires the founder email address to be sent to a staff member listed in the topic provided in the above post. A 'fake' person would not have this information and even if they did, it would not be likely that they would have access to the founder email address in which a new password is sent to.

Either way, my private message box is open to any new password requests.

Base
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