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User groups

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Solved User groups

Post by Macgyver on May 13th 2014, 8:13 am

I having a problem with the members group on my forum. Sometimes it changes from open to hidden by itself and I have to keep changing it back to open.

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Solved Re: User groups

Post by SLGray on May 13th 2014, 10:30 am

Do you have other administrators that could be changing them?


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Solved Re: User groups

Post by Pizza Boi on May 13th 2014, 10:32 am

Hi Very Happy

Adding to what SLGray said, you should check up on your groups.

AP < Generals < Security < Scroll down and check if the User Groups have been modified

That way, you can see if anything changed in your groups and forum Wink .

Regards,
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Solved Re: User groups

Post by Macgyver on May 13th 2014, 10:16 pm

@SLGray wrote:Do you have other administrators that could be changing them?

No. I'm the only admin

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Solved Re: User groups

Post by Macgyver on May 13th 2014, 10:20 pm

@Pizza Boi wrote:Hi Very Happy

Adding to what SLGray said, you should check up on your groups.

AP < Generals < Security < Scroll down and check if the User Groups have been modified

That way, you can see if anything changed in your groups and forum Wink.

Regards,
Pizza Boi

I do check it and sometimes I have to change it back from hidden to open and also sometimes names drop offtoo and I have to keep reading which is annoying.

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Solved Re: User groups

Post by Macgyver on May 17th 2014, 9:23 pm

I'm still having a problem withthe members group on my forum. The names keep dropping off sometimes and the group also goes from open to hidden by itself.

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Solved Re: User groups

Post by SLGray on May 17th 2014, 10:15 pm

I will report this to the Pro-Admin. She will not be back until Monday.


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Solved Re: User groups

Post by Macgyver on May 18th 2014, 9:04 am

@SLGray wrote:I will report this to the Pro-Admin. She will not be back until Monday.
Okay. Thank you. Please let me know when you have spoken to her

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Solved Re: User groups

Post by Leviosa on May 19th 2014, 10:45 am

Hello

Do you experience this problem for all your members or just one?
Could you please provide:
-The username of a user having the problem (or the group)
- Which section changes (Open to hidden)

Thanks for providing as much information as possible.

Regards


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Solved Re: User groups

Post by Macgyver on May 20th 2014, 3:45 am

Buttercup wrote:Hello

Do you experience this problem for all your members or just one?
Could you please provide:
-The username of a user having the problem (or the group)
- Which section changes (Open to hidden)

Thanks for providing as much information as possible.

Regards

I experience this problem with most of my members and I have the members group set to open but sometimes it changes itself from open to hidden and when it does that I have to keep setting it back to open and re-adding names, which is very annoying

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Solved Re: User groups

Post by Leviosa on May 20th 2014, 9:24 am

I have checked your forum.
Who is Mahepeace user? Because this user moderates your forum and group. Check it via your admin panel: PA>> General>> Security





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Solved Re: User groups

Post by Macgyver on May 20th 2014, 9:40 pm

Buttercup wrote:I have checked your forum.
Who is Mahepeace user? Because this user moderates your forum and group. Check it via your admin panel: PA>> General>> Security



Makepeace is a member but she has no access to admin panel. She is a group moderator, though, but she cant get into admin panelso I don't understand why thenames keep dropping from user group in admin panel or why the group goes from open to hidden.

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Solved Re: User groups

Post by SLGray on May 20th 2014, 10:01 pm

If that member is the group moderator, he/she can remove members from the group.


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Solved Re: User groups

Post by Macgyver on May 21st 2014, 1:25 am

If a group moderator removes a member or members, will it automatically delete from admin panel?

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Solved Re: User groups

Post by Hagoromo Otsutsuki on May 21st 2014, 1:50 am

@Macgyver wrote:If a group moderator removes a member or members, will it automatically delete from admin panel?
Yes but gotta change the rank also. Smile

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Solved Re: User groups

Post by Macgyver on May 21st 2014, 1:54 am

@Hagoromo Otsutsuki wrote:
@Macgyver wrote:If a group moderator removes a member or members, will it automatically delete from admin panel?
Yes but gotta change the rank also. Smile

Which rank?

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Solved Re: User groups

Post by Hagoromo Otsutsuki on May 21st 2014, 1:59 am

@Macgyver wrote:
@Hagoromo Otsutsuki wrote:
@Macgyver wrote:If a group moderator removes a member or members, will it automatically delete from admin panel?
Yes but gotta change the rank also. Smile

Which rank?
When you remove member's there rank stays gotta go to there profile in the Admin Panel and change it. Smile

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Solved Re: User groups

Post by SLGray on May 21st 2014, 3:18 am

If a group moderator removes members from the group, it will remove them in the administration panel, too.


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Solved Re: User groups

Post by Pizza Boi on May 22nd 2014, 11:58 am

Hi Very Happy

If you want this problem not to escalate, go to AP < Users and Groups < Group Administration < Change the group moderator < Save.

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Solved Re: User groups

Post by SLGray on May 28th 2014, 9:58 pm

Topic Solved & Archived


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