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Forum Theme Problems

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Solved Forum Theme Problems

Post by draco99 on May 15th 2014, 3:44 am

As of the last past few hours, my forum ( http://rpglounge.forumotion.com/ ) has had some theme problems. The background has grown distorted and the theme has gone slightly strange. Our backups of the theme all have the same problem and none of the admins have tinkered with the theme whatsoever - this problem occurred randomly a few hours ago.

Thanks in advance.


Last edited by draco99 on May 15th 2014, 8:13 am; edited 1 time in total

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Solved Re: Forum Theme Problems

Post by Pizza Boi on May 15th 2014, 3:57 am

Hi Very Happy

Can you provide a screenshot with markers of the problem?

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Solved Re: Forum Theme Problems

Post by Hagoromo Otsutsuki on May 15th 2014, 4:08 am

Screen shot please

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Solved Re: Forum Theme Problems

Post by SLGray on May 15th 2014, 4:12 am

Tell your members to clear their browsers' caches and histories.


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Never post your email in public.


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Solved Re: Forum Theme Problems

Post by Cyrus on May 15th 2014, 4:32 am

@Pizza Boi wrote:Hi Very Happy

Can you provide a screenshot with markers of the problem?

Regards,
Pizza Boi

@SLGray wrote:Tell your members to clear their browsers' caches and histories.

http://i.imgur.com/F4l2UDh.png?2 Here's the screenshot of the forum. The background off center for some reason, I think you can tell how so.

I cleared my browser cache and history. No luck. As Draco said, this occurred without any provocation.

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Solved Re: Forum Theme Problems

Post by draco99 on May 15th 2014, 5:39 am

@SLGray wrote:Tell your members to clear their browsers' caches and histories.

I tried clearing the cache/history also and it didn't work.

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Solved Re: Forum Theme Problems

Post by SLGray on May 15th 2014, 5:48 am

Try resyn your forum.

Administration Panel > General > Forum > Configuration
The option to resyn the forum is at the very bottom of the page.


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Solved Re: Forum Theme Problems

Post by Cyrus on May 15th 2014, 5:52 am

@SLGray wrote:Try resyn your forum.

Administration Panel > General > Forum > Configuration
The option to resyn the forum is at the very bottom of the page.

Just did so, no change.

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Solved Re: Forum Theme Problems

Post by SLGray on May 15th 2014, 5:53 am

Could you send me a test account with access to the administration panel in a private message?

Why is there a link (latest posts) in the toolbar?


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Solved Re: Forum Theme Problems

Post by draco99 on May 15th 2014, 6:25 am

@SLGray wrote:Could you send me a test account with access to the administration panel in a private message?

Why is there a link (latest posts) in the toolbar?


I just removed that then. It was originally for users who wanted to see the latest post and couldn't find it anywhere else on the forum.

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Solved Re: Forum Theme Problems

Post by Cyrus on May 15th 2014, 8:12 am

We reinstalled the forum theme and things seem to be back to normal. Still not sure what the cause was, but we found a solution. I hope you guys look into this issue further, it's quite a pain to reset the theme. Thank for the help you all provided!

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Solved Re: Forum Theme Problems

Post by Pizza Boi on May 15th 2014, 3:04 pm

Hi Very Happy

One Question as you have marked this topic solved: In your resolution view (Desktop, PC, phone view), did the image seem a bit 'depixelized' ?

Regards,
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Solved Re: Forum Theme Problems

Post by Cyrus on May 16th 2014, 9:44 am

@Pizza Boi wrote:Hi Very Happy

One Question as you have marked this topic solved: In your resolution view (Desktop, PC, phone view), did the image seem a bit 'depixelized' ?

Regards,
Pizza Boi
I don't recall noticing. The background just looked like it went off center for whatever reason.

The screenshot is still up. You can see for yourself.

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Solved Re: Forum Theme Problems

Post by Hagoromo Otsutsuki on May 16th 2014, 9:48 am

glitches? because thats the only way i know of right now.

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Solved Re: Forum Theme Problems

Post by Pizza Boi on May 16th 2014, 10:32 am

Hi Very Happy

It must've been the image host... at any rate, you should re-host the original image again if ever. There was a problem occurring with images right now and you must have experienced some of it in yours.

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Solved Re: Forum Theme Problems

Post by SLGray on May 16th 2014, 7:37 pm

Topic Solved & Archived


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