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Member cannot log in to forum

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In progress Member cannot log in to forum

Post by Corrie on May 28th 2014, 2:50 pm

I have received an email from a member to advise she cannot log in to my forum as Avast are stating it is infected with malware.     Can you help?

Corrie
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In progress Re: Member cannot log in to forum

Post by Van-Helsing on May 28th 2014, 3:15 pm

Hi,
He/She can add your forum url into avast url exceptions or replace his/her antivirus with another one. Some antivirus softwares have this kind of strange behaviour.

Regards,
Dark-Avenger

Van-Helsing
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In progress Re: Member cannot log in to forum

Post by Corrie on May 28th 2014, 7:23 pm

Thanks, I have copied your reply to her and sent via email, so here's hoping it works !

Corrie
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In progress Re: Member cannot log in to forum

Post by Derri on May 30th 2014, 10:46 am

@Corrie,

I see this topic is marked solved.

Is your issue solved?


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