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Logging on issues

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In progress Logging on issues

Post by yorkiegirl May 29th 2014, 7:00 pm

Quite a few members are suddenly experiencing this today
They are not using Google Chrome that has caused some issues in the past
They are all long term members that were logged on ok yesterday
We have been having problems with the forum for a while with sending out mass emails/nes letters that took several days to go out but only to a small proportion of the members.
Logging on issues Babs_h10
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In progress Re: Logging on issues

Post by Tommy Lee May 29th 2014, 7:06 pm

t Hello,

Someone may have reported your forum to the google services and Google has done something and blocked it and stopped people from USO. It you coils try using a different search engine try Bing.com see if it works. If not your computer has for a safety reasons onto it and your members may have it to.

Try what I advised at the top of my post.
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In progress Re: Logging on issues

Post by Jophy May 30th 2014, 5:21 am

Hello,

If some members using Google Chrome are affected by this, advice them this tutorial:
https://help.forumotion.com/t128897-how-to-clean-up-your-forum-after-a-google-chrome-malware-alert

You can also advice them to check their security & anti virus options.
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In progress Re: Logging on issues

Post by Shadow May 30th 2014, 10:44 am

Thanks for providing your forum URL
You can also use this website: http://sitecheck.sucuri.net/
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