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Domain name expired, would like to get it back please

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Solved Domain name expired, would like to get it back please

Post by RPMistress on May 29th 2014, 5:30 pm

Hello,

The domain name of www.bifrost-bridge.com expired and if possible I need to get it back. I believe there have been credits paid for the domain but it still appears to not be working. Can you investigate this for me? I would appreciate it.
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Solved Re: Domain name expired, would like to get it back please

Post by SLGray on May 29th 2014, 7:53 pm

Are you the founder of the forum?


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Solved Re: Domain name expired, would like to get it back please

Post by RPMistress on May 29th 2014, 8:19 pm

I am the Admin, yes.
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Solved Re: Domain name expired, would like to get it back please

Post by SLGray on May 29th 2014, 8:23 pm

I mean did you create the forum that means you have access to the founder account.


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Solved Re: Domain name expired, would like to get it back please

Post by RPMistress on May 29th 2014, 8:30 pm

The original founder left the site to me a couple of years ago. I used to renew it by logging on as the Admin to the site and renew the site by paying the credits to keep it renewed. I had some medical issues this year and I was unable to get it renewed in time that way. I don't even know how to get in contact with the original founder at this point.

What should I do?
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Solved Re: Domain name expired, would like to get it back please

Post by Jophy on May 30th 2014, 4:36 am

Hello,

Only the founder can manage credits and domain related requests for the forum, if you're looking into changing the founder of the forum, please read this:
http://help.forumotion.com/t81878-recovery-or-change-founder-of-an-account

After that, you can proceed in renewing the domain name.
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Solved Re: Domain name expired, would like to get it back please

Post by Shadow on May 30th 2014, 12:03 pm

Hi

I have transfered your domain name to our technicians.

I will inform you as soon as possible

Thanks :rose:

EDIT: The problem is solved right now Wink


No help without your forum url
No support via private message


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Solved Re: Domain name expired, would like to get it back please

Post by RPMistress on May 30th 2014, 5:24 pm

Thank you so much all involved. I really appreciate you doing this. I thought everything had been change from the founder into my name. I will verify all of this information ASAP.

Again, thank you very much
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Solved Re: Domain name expired, would like to get it back please

Post by SLGray on May 30th 2014, 8:36 pm

Topic Solved & Archived


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