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buttons for sticking posts

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In progress buttons for sticking posts

Post by LilaP on June 5th 2014, 1:50 am

one of my admins is not seeing the buttons for sticking topics. where it says Post topic as: then there are the buttons to tick. she is not seeing this.
this is what she is seeing below

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how can I fix this so that she can see the buttons? ty

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In progress Re: buttons for sticking posts

Post by SLGray on June 5th 2014, 4:00 am

Is this happening on all browsers? Ask her to use a different browser.

Also what is she using to visit the forum?


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In progress Re: buttons for sticking posts

Post by LilaP on June 5th 2014, 4:25 am

she uses firefox and so do I. its all fine for me, but not showing up for her

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In progress Re: buttons for sticking posts

Post by Jophy on June 5th 2014, 5:15 am

Hello,

There was a server maintenance recently, it may be the cause of the problem, though I would advise her to clear her browser's cookies and cache.

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In progress Re: buttons for sticking posts

Post by LilaP on June 5th 2014, 12:36 pm

@Jophy wrote:Hello,

There was a server maintenance recently, it may be the cause of the problem, though I would advise her to clear her browser's cookies and cache.


yes she has done all that. it was the first thing I told her to do. so what do you suggest now? ty

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In progress Re: buttons for sticking posts

Post by Derri on June 5th 2014, 7:09 pm

If it's only her then it does sound like an individual problem. Perhaps removing her from the admin group and then adding her back to the admin group could solve the problem.


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In progress Re: buttons for sticking posts

Post by SLGray on June 5th 2014, 8:17 pm

I mean what is she using to visit the forum: laptop, mobile device, desktop computer, etc.


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