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"Like" button doesn't always show up

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Solved "Like" button doesn't always show up

Post by Kimmy on June 10th 2014, 4:10 am

Sometimes it isn't there in any posts on a page, and we have to refresh the page once or twice before it shows up. Any reason why this happens and what I can do to fix it? Thanks!

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Solved Re: "Like" button doesn't always show up

Post by Jophy on June 10th 2014, 9:19 am

Hello,

First, make sure the scripts are installed properly on your forum. I suggest you to clear your browser's cache and cookies.

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Solved Re: "Like" button doesn't always show up

Post by Kimmy on June 10th 2014, 3:40 pm

It is not just my computer, it is all the members. The script is correct, and works, it's just I don't get why we sometimes have to refresh a few times to see the button.

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Solved Re: "Like" button doesn't always show up

Post by SLGray on June 11th 2014, 3:45 am

Is this happening in all browsers?


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Solved Re: "Like" button doesn't always show up

Post by Kimmy on June 12th 2014, 3:38 pm

I will double check, but quite a few members have mentioned it, so I would guess yes.

I have a guest thread, if you'd like to check it out yourself.

http://teamjem.forumotion.com/f41-testing-for-guests

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Solved Re: "Like" button doesn't always show up

Post by Kimmy on June 12th 2014, 7:11 pm

So far, we have IE, Chrome and Firefox, and all of them say they have to refresh at times.

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Solved Re: "Like" button doesn't always show up

Post by Kimmy on June 15th 2014, 6:26 pm

I have several members who continue to complain about having to refresh many times for the like button to show up. Can someone please give me an answer or come to my site and see what they think? Thank you.

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Solved Re: "Like" button doesn't always show up

Post by SLGray on June 15th 2014, 11:39 pm

If you have other JavaScripts, remove them all and see if the like button appears.


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Solved Re: "Like" button doesn't always show up

Post by Ange Tuteur on June 16th 2014, 12:42 am

Hello Kimmy,

I have reviewed your forum and encountered a syntax error from one of your scripts. When a syntax error occurs it stops all other scripts from running on your forum. The script in question contains the following content :
Code:
.LGlike{background:#105289;padding:3px;border-radius:4px;color:#fff;font-size:10px;font-weight:bold;text-shadow:-1px 0.5px#888;box-shadow:1px 1px 1px#888;cursor:pointer;margin-right:4px}.LGvote{margin:0 5px}.LGnovote{filter:Alpha(opacity=50);opacity:0.5;cursor:default;box-shadow:none;text-shadow:none}

This is CSS not JavaScript, and is the cause of your syntax error. From inspection this script is set "in the topics", I would recommend deleting it immediately.

If you haven't, add the code above to : Display > Colors > CSS stylesheet

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Solved Re: "Like" button doesn't always show up

Post by Kimmy on June 16th 2014, 4:41 am

The code is already in the CSS stylesheet. Where am I supposed to delete it from?
Thank you.

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Solved Re: "Like" button doesn't always show up

Post by Ange Tuteur on June 16th 2014, 5:31 am

The code I mentioned above was also in your JavaScript managements. (Modules > JavaScript management)

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Solved Re: "Like" button doesn't always show up

Post by Kimmy on June 17th 2014, 5:50 am

I got it fixed….thank you!!

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Solved Re: "Like" button doesn't always show up

Post by Jophy on June 17th 2014, 9:14 am

Solved

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