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IPad users being redirected to the App Store

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Pro Admin IPad users being redirected to the App Store

Post by parbrook June 9th 2014, 23:06

Two members are reporting that, since yesterday, their iPads have started redirecting to the App Store when they try to open our forum on a number of occasions www.hyperparathyroid.forumotion.co.uk.

How can this hijacking be fixed?
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parbrook
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Pro Admin Re: IPad users being redirected to the App Store

Post by Jophy June 10th 2014, 09:24

Hello,

We had similar reported problems in the past before, I will forward this issue again to our pro administrator.

It is advisable that they provide screenshots of where they are being redirected, thanks.

Thanks.
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Pro Admin Re: IPad users being redirected to the App Store

Post by Shadow June 10th 2014, 11:13

parbrook wrote:Two members are reporting that, since yesterday, their iPads have started redirecting to the App Store when they try to open our forum on a number of occasions www.hyperparathyroid.forumotion.co.uk.

How can this hijacking be fixed?
Hi Parbrook

Is it possible to have a screenshot please?
Thanks in advance
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Pro Admin Re: IPad users being redirected to the App Store

Post by parbrook June 10th 2014, 12:14

I will request some screenshots, but all that you will see is the page for an app in the App Store.

From what I have read on the internet, this issue is caused by javascript in the adverts that redirect the browser whenever these adverts are displayed .  It only happens on Apple devices and can only be prevented by disabling javascript in the browser.

Is there any way that we can disable javascripts in the adverts?
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parbrook
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Pro Admin Re: IPad users being redirected to the App Store

Post by parbrook June 12th 2014, 12:07

I have noticed that there is a related thread here: https://help.forumotion.com/t133064-913-java-ads

It seems to be Java and Flash adverts that cause the redirections.

I realise the Forumotion do not control the adverts, but it is a major problem when members and visitors cannot access the forums.
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parbrook
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Pro Admin Re: IPad users being redirected to the App Store

Post by Derri June 12th 2014, 13:19

Yes, those threads are currently being looked into by FM's technicians.
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Pro Admin Re: IPad users being redirected to the App Store

Post by parbrook June 23rd 2014, 23:35

It has been a long time with no news.

It would be nice to know that someone is working on fixing these redirection problems (flash and Java adverts).
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