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Cant log in my acccount!

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In progress Cant log in my acccount!

Post by Spottedflight on Tue Jun 10, 2014 9:09 pm

Earlier I cleaned out my history and stuff from my computer then when I got back on here it logged me out. when i tried to log in it didnt work so i tried again thinking i made a typo with my password but i tried it again and the same thing happened. Now I have clicked the 'forgot password' thing like 5 times and I have typed in what it gave me each time to reactivate my account with and its still not working. btw the forum im trying to log into is http://warriorclancats.forumotion.com/forum.

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In progress Re: Cant log in my acccount!

Post by Derri on Wed Jun 11, 2014 12:10 am

Hi,

Please see this thread: http://help.forumotion.com/t127211-password-problems#849991

Most of the time an admin account can't be retrieved simply from the 'forgotten password' link because there is an option in the admin control panel which disallows the use of it for admin accounts.

You can disable this but you'll access to your forum.

p.s you also need two posts to send a PM.


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In progress Re: Cant log in my acccount!

Post by Spottedflight on Wed Jun 11, 2014 5:34 am

Im not an admin Im just a member

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In progress Re: Cant log in my acccount!

Post by SLGray on Wed Jun 11, 2014 7:19 am

Then you need to contact the staff on that forum. We can only reset the founder's account.


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In progress Re: Cant log in my acccount!

Post by Spottedflight on Wed Jun 11, 2014 7:08 pm

Its not that i forgot my password. No matter what I do I cant get in. Ive tried typing in the password so much that it has locked me out of my account for an hour and a half and then when I clicked the password reset thing I did what it told me to do but it still didn't work.

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In progress Re: Cant log in my acccount!

Post by SLGray on Thu Jun 12, 2014 1:58 am

There should be a contact link at the bottom of the forum. Use that to contact the staff on that forum.


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In progress Re: Cant log in my acccount!

Post by Spottedflight on Fri Jun 13, 2014 1:19 am

So far I havent gotten logged back out. She ahd to change my username again for me to get in. I changed my password back but Im kind of afraid to change my name back to what it was before.

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In progress Re: Cant log in my acccount!

Post by Jophy on Fri Jun 13, 2014 7:18 am

Hello,

Usually it is because the option to send new passwords by 'Forgot password' link is disabled or you are not receiving new passwords by e-mail as a result of bug. Is it solved now?

Smile

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In progress Re: Cant log in my acccount!

Post by Spottedflight on Sat Jun 14, 2014 5:38 am

Yeah but I still dont know if it is a good idea for me to chage my name back to what it was befre this happened because last time i changed it back i got loggged out again and couldnt get back in. to contact the admin i had to create a new account

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In progress Re: Cant log in my acccount!

Post by SLGray on Sat Jun 14, 2014 7:05 pm

Changing your username should not log you out of your account.


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In progress Re: Cant log in my acccount!

Post by mikestang746 on Mon Jun 16, 2014 1:41 pm

Maybe password problem.

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