The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Help with an old forum...

View previous topic View next topic Go down

In progress Help with an old forum...

Post by Extrocity on June 11th 2014, 6:26 pm

A long time ago, maybe 2 years ago, I created a forum called extrocity-pk. I remember trying to delete it but it wouldn't delete... I figured it was something wired and would try deleting it in a few days. Well i forgot.. Now I have another website with the same name, extrocity-pk, and whenever people search "extrocity-pk" on the internet it comes to that forum which I don't want. I want to delete it but I don't think it's letting me log in to the forum because of how old the forum is and because of how inactive the account is. I don't know how to contact customer support to resolve this issue so I figured I'd go here. Hopefully someone can help!

Extrocity
New Member

Posts : 2
Reputation : 1
Language : English

http://extrocity-pk.forumotion.com

Back to top Go down

In progress Re: Help with an old forum...

Post by SLGray on June 11th 2014, 7:25 pm

Please read this - http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password . You need two posts to send a pm.

When you can log in, you can delete the forum. You will need to stay logged into the administration panel when you receive the deletion email.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36697
Reputation : 2445
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

In progress Re: Help with an old forum...

Post by Extrocity on June 11th 2014, 7:57 pm

@SLGray wrote:Please read this - http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password . You need two posts to send a pm.

When you can log in, you can delete the forum. You will need to stay logged into the administration panel when you receive the deletion email.
When I click the "I forgot my password" button and fill in my credentials I get this message.

Template->make_filename(): Error - file message_inline.tpl does not exist

Extrocity
New Member

Posts : 2
Reputation : 1
Language : English

http://extrocity-pk.forumotion.com

Back to top Go down

In progress Re: Help with an old forum...

Post by SLGray on June 12th 2014, 3:03 am

You will send a pm with the correct information needed to one of the listed staff member for a password reset.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36697
Reputation : 2445
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

In progress Re: Help with an old forum...

Post by Jophy on June 12th 2014, 7:56 am

@Extrocity wrote:
@SLGray wrote:Please read this - http://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password . You need two posts to send a pm.

When you can log in, you can delete the forum. You will need to stay logged into the administration panel when you receive the deletion email.
When I click the "I forgot my password" button and fill in my credentials I get this message.

Template->make_filename(): Error - file message_inline.tpl does not exist

Hello,

You can send now a password request by PM. If the problem still exists after resetting your password, make sure to provide a screenshot of the problem, thanks. Smile

Jophy
ForumGuru

Male Posts : 17924
Reputation : 835
Language : English
Location : Somewhere

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum