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Solved Registration

Post by Tim Fortner on June 25th 2014, 9:21 pm

Hi, The last to members to join my site had theses problems.


(1) Hi, just registered for EBR and got a confirmation code error. Just wanted to make sure the reg. went through. user: mdfults (Matthew Fults)

(2) I tried to join but I rec a security code error; then it gave me a "username already in use". can you assist?

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Solved Re: Registration

Post by Ange Tuteur on June 25th 2014, 11:05 pm

Hello Tim Fortner,

If the CAPTCHA is causing difficulties for new members you can disable it at registration here :
Administration Panel > Users and Groups > User Options



Set 'Conformation code' to 'no' and save. Note : This will increase your chances that spam bots may register to your forum.


Also you can check inactive accounts and activate them if needed here :
Administration Panel > Users and Groups > Inactive Users

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Solved Re: Registration

Post by APE on June 26th 2014, 11:34 am

Just to add something here if the system says the name is in-use this could be down to the security system we have inplace.

ACP >> General Tab >>
   Forum >> Security >> 7th setting down >> Unauthorize subscriptions made with the most commonly used spam usernames. : if set to YES this will stop almost all short names and make the system say the name is being used by some one already even when it's not.
if you set it to NO then any name can be used. What i say is to set it to YES and get the member to make a longer name then change it for them once there in the forum.





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Solved solved

Post by Tim Fortner on June 26th 2014, 8:55 pm

Thanks.....

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Solved Re: Registration

Post by SLGray on June 26th 2014, 9:15 pm

Topic Solved & Archived


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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