I can't log on..

I am the admin of a forumotion website I own.. For some reason I cant log on! I have tried everything that I could and the last time I was active was last week. But now.. I don't know if I'm hacked or not (there's only one other user account on there)- I cant remember changing my password even. And the password help is also disabled. So I'm stuck on how to retrieve my password. Or is this forum down the drain? :c

Hey Evangelisis,
Have you tried to do a backup on your website? If you haven't, you can do a backup by clicking on the link below.

https://www.forumotion.com/utils

Regards,
Jadster

There is no need for a backup.

Please read this - https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password .

I am able to log on! But.. every time I log in again or try to access ACP it says the same thing AGAIN. I'm honestly lost..

So you can log onto the forum, but not the administration panel?  Are you the founder of the forum?

Yes I am. I used the exact same password but it doesn't work.. I tried re-setting it and it didn't work. And yet AGAIN I am unable to log onto the website AND the ACP again. I think there's a possibility I'm being hacked.. but there only is one other member on there..

If you account was hacked, you would not be able to log onto the forum, too.

Please read this - https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password .

Evangelisis wrote:Yes I am. I used the exact same password but it doesn't work.. I tried re-setting it and it didn't work. And yet AGAIN I am unable to log onto the website AND the ACP again. I think there's a possibility I'm being hacked.. but there only is one other member on there..

Hello Evangelisis,

What is the message you get when you try to enter your admin panel?

Could you please provide a screenshot?

Thanks in advance