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Recent Topics Bug?

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Solved Recent Topics Bug?

Post by CrystalSoul on July 12th 2014, 1:52 am

Hello everyone, I am having a problem with a deleted topic that doesn't want to go off the recent topics list even though it doesn't exist anymore and whenever I click it; this happens http://prntscr.com/41s3e4

Thanks for reading Smile

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Solved Re: Recent Topics Bug?

Post by SLGray on July 12th 2014, 11:29 am

Give the forum time to update itself. Sometimes it takes a little while for it to update.

Also try resyning your forum.

Administration Panel > General > Forum > Configuration
It is at the very bottom of the page.


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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 13th 2014, 6:04 pm

Hello SLGray, the topic was deleted long ago and I also tried resyning the forum but it didn't help..... I would appreciate if I get any input from one of the ProAdmins on this topic

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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 15th 2014, 5:06 am

Bumping.

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Solved Re: Recent Topics Bug?

Post by SLGray on July 15th 2014, 5:11 am

We will need to wait until Buttercup returns and ask her to take a look.


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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 15th 2014, 5:33 am

Ok thank you, I'll be waiting. Smile

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Solved Re: Recent Topics Bug?

Post by Leviosa on July 15th 2014, 11:34 am

Hello

I made a backup of your forum.

Best Regards

Buttercup


No help without your forum url
No support via private message



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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 16th 2014, 12:37 am

Unfortunately, the exact same topic gives the same message when I try to open/delete it.

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Solved Re: Recent Topics Bug?

Post by Derri on July 16th 2014, 2:31 am

Hi,

Just something to try.

Have you tried going into the forum where the topic is. Going down to where you see the words 'Moderate this forum' clicking on them and then deleting the topic from there?

If that doesn't work then I'll re-report this to our Pro Admin.


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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 16th 2014, 3:43 am

Hi Derri, I've already tried that and it didn't work.

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Solved Re: Recent Topics Bug?

Post by Derri on July 16th 2014, 3:52 am

@CrystalSoul wrote:Hi Derri, I've already tried that and it didn't work.

Hi,

I'll re-report this issue to our Pro Admin then.

p.s I apologize, I misread your issues to begin with, you've confirmed the topic was deleted long ago. I thought the topic was still there.


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Solved Re: Recent Topics Bug?

Post by The Godfather on July 17th 2014, 11:55 am

@CrystalSoul wrote:Hello SLGray, the topic was deleted long ago and I also tried resyning the forum but it didn't help..... I would appreciate if I get any input from one of the ProAdmins on this topic

Hello,

Are you talking about "Similar topics" widget?


Can you please provide the indicated topic url + a screenshot of the place you still see it in?

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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 17th 2014, 7:04 pm

Yes, I am talking about the "recent topics" widget.

Topic Url; http://pendulumacademy.forumotion.org/t12-destiny-board-rules-and-information#21

Where I see it; http://prntscr.com/43mmu1

The thing is if I don't have any sub-forums or categories made, it won't be visible but as soon as I make one, it appears in the recent topics and not in any of the sub-forums, I've tried backing up the forum so did Buttercup but the same exact topic doesn't open and gives the exact same message when I try to access it or delete it.

Thanks Smile

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Solved Re: Recent Topics Bug?

Post by SLGray on July 17th 2014, 8:17 pm

Are you referring to the one with February 2014?


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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 17th 2014, 8:37 pm

Ehm, there is no February. There is only two topics, one of them in May and the 2nd is one I made to test a few stuff but there's no problem with the one I made.

http://prntscr.com/43nmzb

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Solved Re: Recent Topics Bug?

Post by SLGray on July 17th 2014, 8:51 pm

I read it wrong. You are correct. So it is that one?


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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 17th 2014, 8:52 pm

Yes.


CTRL + Q to Enable/Disable GoPhoto.it


CTRL + Q to Enable/Disable GoPhoto.it

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Solved Re: Recent Topics Bug?

Post by SLGray on July 17th 2014, 8:59 pm

Could you send me a test account by private message?


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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 17th 2014, 9:12 pm

Done, I'll try to be back soon.

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Solved Re: Recent Topics Bug?

Post by SLGray on July 17th 2014, 9:15 pm

Thanks. It exactly looks like it has been moved to a forum that are not viewable. Are you the founder of the forum?


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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 17th 2014, 10:14 pm

Yes, I am the founder and what do you mean by moved to a forum that are not viewable? you mean a sub-forum?

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Solved Re: Recent Topics Bug?

Post by SLGray on July 17th 2014, 10:30 pm

That message you get says that it is not viewable. It does not say it was deleted.


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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 17th 2014, 10:45 pm

But how can I view/find it and resolve this issue?

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Solved Re: Recent Topics Bug?

Post by Luffy on July 17th 2014, 10:52 pm

In what category did you post that post?






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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 17th 2014, 10:55 pm

In a category that doesn't exist anymore.

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Solved Re: Recent Topics Bug?

Post by Luffy on July 17th 2014, 10:56 pm

That specific category was deleted through the Admin Panel right?






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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 17th 2014, 11:08 pm

Yes, but before deleting the categories, I always deleted all of the posts first.

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Solved Re: Recent Topics Bug?

Post by Luffy on July 17th 2014, 11:13 pm

That doesn't matter. If you deleted the category through the Admin Panel then it should have been deleted.
Please try deleting you Forum Cookies (this is the link: http://yugiohduelacademy.4umer.com/forum?mode=delete_cookies) and check it again. If nothing happens then try deleting the Cookies and Cashe from your browser.

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Solved Re: Recent Topics Bug?

Post by CrystalSoul on July 17th 2014, 11:54 pm

I've tried both clearing the forum's cache and cookies and the browser but that didn't seem to help.

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Solved Re: Recent Topics Bug?

Post by The Godfather on July 18th 2014, 3:21 pm

Hello,

Theirewas a synchronization problem with your forum database tables, particularly posts ones causing the problem! What the fuck ?!?

Really strange, because not very common blackeye

Anyway, we emptied the contents of the tables and restored order in the forum database which should fix the problem

Please verify that it is ok on your side

We apologize for the inconvenience :rose:

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