No login form in phone view

Go down

No login form in phone view

Post by Diana on July 19th 2014, 2:36 pm

One of my users cannot visit my forum via her phone. I don't know if it's like that for others aswell since she's the first to complain. She says there is no login form.
avatar
Diana
Active Poster

Female Posts : 1286
Reputation : 21
Language : English

Back to top Go down

Re: No login form in phone view

Post by Derri on July 19th 2014, 3:27 pm

Hi, 

Do you have all the forums hidden?
avatar
Derri
Helper
Helper

Male Posts : 8712
Reputation : 628
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Re: No login form in phone view

Post by Diana on July 19th 2014, 4:12 pm

No, all the forums are visible. But only members can post.
avatar
Diana
Active Poster

Female Posts : 1286
Reputation : 21
Language : English

Back to top Go down

Re: No login form in phone view

Post by Derri on July 19th 2014, 5:07 pm

Okay, 

So this user can view the forum fine but not log in? 

Is it possible I could get the link to your forum and I'll check it out on my mobile?
avatar
Derri
Helper
Helper

Male Posts : 8712
Reputation : 628
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Re: No login form in phone view

Post by Diana on July 19th 2014, 5:54 pm

http://velvet.forum.co.ee/

she says she could log on with her old mobile but not her new one. She also posted this photo:


Other users on my forum said the log in form is under the black arrow. She hasn't replied yet so I don't know if it's fixed or not.
avatar
Diana
Active Poster

Female Posts : 1286
Reputation : 21
Language : English

Back to top Go down

Re: No login form in phone view

Post by Derri on July 19th 2014, 6:03 pm

The login option is under the black drop down arrow. 

Its possible her old phone didn't load the mobile site and instead the classic version which would display your forum normally as if you were browsing on a laptop or computer. The mobile version only does work on phones that are maybe a year or two old.
avatar
Derri
Helper
Helper

Male Posts : 8712
Reputation : 628
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Re: No login form in phone view

Post by Diana on July 20th 2014, 6:34 pm

Okay, she said the phone didn't let her click on the arrow at first but it's sorted now. This can be locked Smile
avatar
Diana
Active Poster

Female Posts : 1286
Reputation : 21
Language : English

Back to top Go down

Re: No login form in phone view

Post by Derri on July 20th 2014, 7:13 pm

Thanks for letting us know.

Topic Archived
avatar
Derri
Helper
Helper

Male Posts : 8712
Reputation : 628
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum