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Newsletter delivery problem again

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Newsletter delivery problem again

Post by skidsolo on July 26th 2014, 12:20 am

Hi all,

I've written about this before and thought I had it sorted but it's back. When we send out a newsletter to all of our 103 members we get a very high % pinged back to us as 'undelivered'.

This month it was 48.

We have asked all members concerned to check their email address in their profile and most have responded to say that their profile does indeed contain the correct e-mail address.

Yet we are still getting the same problem month on month.

We had no problems for the first 14 months, then without any obvious change, we have the problem every month now for the last six.

Please help us, as we feel out on a limb here not being able to communicate with our members en masse.

skidsolo
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Re: Newsletter delivery problem again

Post by SLGray on July 26th 2014, 4:19 am

Please use the only topic for this issue - http://help.forumotion.com/t127391p30-479-newsletter-problems#851316 .


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