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Portal questions

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In progress Portal questions

Post by Broomhilda on August 1st 2014, 5:52 am

Hi again, sorry, I read on the F&Q on the portal but it's not what I am wanting..I looked at your guys portal and that is basically the way I want it how do I get it somewhat the way you have it...thank you

Also, the icons that are already in the portal how do I get rid of them..Thanks

Have another problem as well...the words Affiliates, Latest Topics and those on the left side of the forum are not showing up what are they called...I have changed the colors on just about everything to see what works and still can't see them.. I got this one finally fixed...

Omgosh..if you had read my post you would have seen that I had read that and it is not doing what I wanted it to do...

I guess I am going to have to come on here in the mornings instead of late at night to have someone else help me out...sorry to have bothered you Gray...be back in the morning to get help..


Last edited by Broomhilda on August 1st 2014, 7:30 am; edited 1 time in total

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In progress Re: Portal questions

Post by SLGray on August 1st 2014, 7:16 am

Administration Panel > Modules > Portal/Widget
After you create a portal, there should be a button to press to edit the portal.  Then a page will load that you can edit with the widgets.


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In progress Re: Portal questions

Post by Broomhilda on August 1st 2014, 7:24 am

After I created a new page on the portal pages list and then added the widgets it went under affiliates and latest topics and things like that on the left side of the forum...not in the portal page at the top of the forum when I clicked on that...

Need it explained to me step by step please..

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In progress Re: Portal questions

Post by SLGray on August 1st 2014, 7:27 am



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In progress Re: Portal questions

Post by Broomhilda on August 1st 2014, 6:05 pm

Is there anyone that can help me with the portal issues please...Everything that I am having problems with is in the first post..not sure how to put it in writing where someone can understand what I am wanting...

In your portal on this forum is the way I would want it someway...where I can add updates, rules, and odds and ends...

Is there a way someone can explain it to me step by step where a toddler can understand because I just don't understand the computer language..thank you

Also, is there a limit on how many Categories you can have on the forum because I can't add anymore..

Thanks for your help in advance..

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In progress Re: Portal questions

Post by SLGray on August 1st 2014, 6:39 pm

What you are talking about is a customized widget that someone on staff created.  I can not locate any post that explains how to do it.


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In progress Re: Portal questions

Post by Broomhilda on August 2nd 2014, 1:04 am

Ok, Thank you guess this issue is done...

What about the Categories is there a limit on how many you can have...because I can't put add anymore..they won't show up on the forum..

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In progress Re: Portal questions

Post by APE on August 2nd 2014, 1:12 am

Not sure there is a limit but can you tell me how many you have already and i will see if there is for you





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In progress Re: Portal questions

Post by Broomhilda on August 2nd 2014, 1:19 am

I have 6 and need 10..thank you Ape

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In progress Re: Portal questions

Post by APE on August 2nd 2014, 1:22 am

10 should be fine i have 12 on one of my forums  can you please give me a admin test account so i can take a look for you ..This should be sent by pm only





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In progress Re: Portal questions

Post by Broomhilda on August 2nd 2014, 1:23 am

What is a Admin test account...

Now I can add more Categories but they won't show up on the forum and they are in () in the Admin..

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In progress Re: Portal questions

Post by APE on August 2nd 2014, 1:24 am

They will only show up on your forum when you have added forums or blogs to them





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In progress Re: Portal questions

Post by Broomhilda on August 2nd 2014, 1:26 am

I know but they are not showing up...that is why I asked how many we could have...

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In progress Re: Portal questions

Post by APE on August 2nd 2014, 1:30 am

can you give me a screen shot of the ACP >> General >>   Forum >> Categories and forums take a screen shot of this part for me
Screen shot the parts that is not showing up on your forum please.





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In progress Re: Portal questions

Post by Broomhilda on August 2nd 2014, 1:34 am

Sorry I have no idea how to do screen shots..others have tried to tell me how but has never worked...sorry

Never mind I will figure it out..so frustrated being computer stupid.. when you get my age and just starting to learn the computer is very frustrating..I don't do anything on my phone except call and a few texting and a few pictures because I am just to afraid to touch anything else on there..afraid of messing up my phone...on my computer I just know the basics and that is a very few basics..

Sorry to have bothered anyone..

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In progress Re: Portal questions

Post by APE on August 2nd 2014, 1:42 am

Ok best thing to do is for me to make an account on your forum then you ok the account by going to ACP >> Users & Groups tab at the top >> Down the left hand side look for >>  Users >>
Now on that box find >> Inactive Users >> Look for test account That will be my name.

When  you have done that you then need to go to  the   Groups also on the left hand side and look for Group Administration >>  look for >> Administrators Add my name in that one by clicking the  Edit  then save this will then let me have admin account so i can take a look for you.

NOTE: you also need to take your forum off of maintenance so I can make the test account First Thou





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In progress Re: Portal questions

Post by Broomhilda on August 2nd 2014, 2:20 am

never mind I got it..called a friend over at another site and they talked me through it..with the Categories...they couldn't help me with the portal they didn't know anything about it..but it's ok I just won't be using it...

Thanks for your help and sorry I bothered anyone...

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In progress Re: Portal questions

Post by APE on August 2nd 2014, 2:35 am

So is all your problems now solved ? if yes i will close it





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