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New registations going to spam

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In progress New registations going to spam

Post by blue_ridge on Wed 13 Aug - 5:20

my new member registrations have been sent to my spam folder in my email? when i click on it in there i cant approve their request to join my site. how can i fix this? it has just started happening in the last week or so. i also need to know how to approve the folks that have already went through the process but the email was sent to my spam and i can not see any of there info to clear it or approve it. thank you

blue_ridge
New Member

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In progress Re: New registations going to spam

Post by Ange Tuteur on Wed 13 Aug - 6:05

Hello blue_ridge,

I would mark those emails as not spam and remove them from the spam folder. You can activate accounts here : Administration Panel > Users and groups > Inactive users

Ange Tuteur
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