Can't access forum without www

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In progress Can't access forum without www

Post by Tonight on August 20th 2014, 3:56 pm

Hi, I've got an external domain for my forum. Only problem is, that people can't access forum without www.

www.faval.eu - works
faval.eu - doesn't work
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In progress Re: Can't access forum without www

Post by kevin-kyo on August 20th 2014, 3:58 pm

@Tonight wrote:Hi, I've got an external domain for my forum. Only problem is, that people can't access forum without www.

www.faval.eu - works
faval.eu - doesn't work

when you ordered the domain. did you manually add www. as a part of your new domain?

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In progress Re: Can't access forum without www

Post by APE on August 20th 2014, 5:59 pm

i just used both of your links you gave and there working fine for me Wink



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In progress Re: Can't access forum without www

Post by Derri on August 20th 2014, 11:46 pm

@APE wrote:i just used both of your links you gave and there working fine for me Wink

See I'm different, I can only access on the WWW as otherwise I get 'page unavailable' error.

Seems odd
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In progress Re: Can't access forum without www

Post by SLGray on August 21st 2014, 12:19 am

Send a newsletter informing your members that they have to use www to open your forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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In progress Re: Can't access forum without www

Post by Tonight on August 21st 2014, 4:35 am

@SLGray wrote:Send a newsletter informing your members that they have to use www to open your forum.
What about new members, who have only heard site's name?
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In progress Re: Can't access forum without www

Post by kevin-kyo on August 21st 2014, 4:36 am

@Tonight wrote:
@SLGray wrote:Send a newsletter informing your members that they have to use www to open your forum.
What about new members, who have only heard site's name?
i belive that they will get the workign link through google if they search for it.

that should not be a problem Smile

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In progress Re: Can't access forum without www

Post by Tonight on August 21st 2014, 7:19 am

Would prefer better fix. Very Happy
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In progress Re: Can't access forum without www

Post by APE on August 21st 2014, 11:07 am

did you get the new domain from FM in the ACP ?



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In progress Re: Can't access forum without www

Post by Tonight on August 23rd 2014, 8:59 am

@APE wrote:did you get the new domain from FM in the ACP ?
No, just connected it in the ACP.
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In progress Re: Can't access forum without www

Post by SLGray on August 23rd 2014, 9:26 am



When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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In progress Re: Can't access forum without www

Post by APE on August 23rd 2014, 9:47 am

The problem is if you get the name from some one else and not from FM then there is not a lot we can do about it.



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In progress Re: Can't access forum without www

Post by Tonight on August 25th 2014, 11:41 am

I contacted them, answer (translated to English) I got was:
Ask FM if it is possible to connect domain with A-record or NS-record to their server.
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In progress Re: Can't access forum without www

Post by Neptune- on August 26th 2014, 2:35 am

Hello ^^

@Tonight wrote:I contacted them, answer (translated to English) I got was:
Ask FM if it is possible to connect domain with A-record or NS-record to their server.

FM only accept CNAME records.

You must ask where you bought the domain to get yourdomain.com redirect to www.yourdomain.com
And then a CNAME entry for www.yourdomain.com --> basicurlwithouthttp.forumotion.com

Guys coming from yourdomain.com would be redirected to www.yourdomain.com then brought to your forum.
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