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Credits are not getting rid of ADS

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In progress Credits are not getting rid of ADS

Post by ChristyAnn956 on August 21st 2014, 12:09 pm

Hi,
I just spent 500 credits to get rid of ADS for several months and the ADS are still showing up.
It shows I paid in my history and that the ADS should be removed for 6 months but they are
still popping up all over the place.

Then I purchases 1000 more credits and they are not showing up in my history. Color me
frustrated!

Anyone have any ideas?

Christy

ChristyAnn956
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In progress Re: Credits are not getting rid of ADS

Post by ChristyAnn956 on August 21st 2014, 12:30 pm

CreditsYou have currently 545 credits.
You have used 1100 credits since 21 May 2014 and 3500 credits since forum creation (27 Jan 2013)

[th]Username[/th][th]Date[/th][th]Action done[/th][th]Action details[/th][th]Credits number[/th]
ChristyThu 21 Aug 2014 - 5:24Ads disabled for members and guestsAdd 1 months without ads- 200
ChristyThu 21 Aug 2014 - 5:24Ads disabled for members and guestsAdd 1 months without ads- 200
ChristyThu 21 Aug 2014 - 5:24Ads disabled for members and guestsAdd 1 months without ads- 200
ChristyThu 21 Aug 2014 - 4:37Additional credits+ 500
ChristyThu 21 Aug 2014 - 4:34Additional credits+ 500

ChristyAnn956
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In progress Re: Credits are not getting rid of ADS

Post by Derri on August 21st 2014, 12:42 pm

Hi,

Can I get a link to your forum? To see about the Ads?

Secondly it can take around 24 hours for your credits to show. It usually is instantly but we do ask you wait a 24 hours.


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In progress Re: Credits are not getting rid of ADS

Post by Ange Tuteur on August 21st 2014, 9:37 pm

Hello Christy,

Is this your forum ?
http://creativeimpressions.forumotion.com/

If so, I do not see adverts where they usually display. If you still see the ads try clearing your browser cache.

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In progress Re: Credits are not getting rid of ADS

Post by Leviosa on August 22nd 2014, 9:57 am

@ChristyAnn956 wrote:Hi,
I just spent 500 credits to get rid of ADS for several months and the ADS are still showing up.
It shows I paid in my history and that the ADS should be removed for 6 months but they are
still popping up all over the place.

Then I purchases 1000 more credits and they are not showing up in my history. Color me
frustrated!

Anyone have any ideas?

Christy
Hi Christy

After testing your forum ( http://creativeimpressions.forumotion.com), I do not see any ads on your forum (as guest as member)

Let me know Smile


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