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validates the deletion

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In progress validates the deletion

Post by brenda on August 25th 2014, 12:07 am

Hi hope someone can help. I have deleted my forum but it's still there. Received my validated email clicked on link, forum has not deleted. waited till the next day done it again still forum has not deleted. Am i missing something!!!

brenda
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http://cumbernaulddogwalks.forumakers.com

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In progress Re: validates the deletion

Post by Derri on August 25th 2014, 12:20 am

Hi,

Can you do the following.

Go to ACP --> General --> Forum Deletion --> Type DELETE --> Send --> Keep the tab on the page its on and open a NEW tab and then see if you can delete the forum.

You need to keep the delete open after the email is sent and the click the link, otherwise it doesn't do it.


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In progress Re: validates the deletion

Post by brenda on August 31st 2014, 5:25 pm

Nope i have tried everything and it wont delete. Pressed on the email link still wont delete. Giving up on this.

brenda
Forumember

Female Posts : 55
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Language : english
Location : Glasgow

http://cumbernaulddogwalks.forumakers.com

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In progress Re: validates the deletion

Post by Ramdaman on August 31st 2014, 5:28 pm

This always occurred to me. You can PM Buttercup to have it deleted.

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In progress Re: validates the deletion

Post by brenda on August 31st 2014, 5:30 pm

thanks. I have email buttercup

brenda
Forumember

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Language : english
Location : Glasgow

http://cumbernaulddogwalks.forumakers.com

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In progress Re: validates the deletion

Post by SLGray on August 31st 2014, 7:40 pm

When you clicked the deletion link in the email, did you have your administration panel open?


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In progress Re: validates the deletion

Post by brenda on August 31st 2014, 11:51 pm

@SLGray wrote:When you clicked the deletion link in the email, did you have your administration panel open?
yes when i click on the email link it directs me to my administration panel which is opened.

brenda
Forumember

Female Posts : 55
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Language : english
Location : Glasgow

http://cumbernaulddogwalks.forumakers.com

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In progress Re: validates the deletion

Post by Ange Tuteur on September 1st 2014, 3:14 am

@brenda wrote:yes when i click on the email link it directs me to my administration panel which is opened.
Hello brenda,

It could be that your session had expired while you were waiting. The best advice I can give is when you log in go and request the deletion of the forum, while waiting try to keep active. The email can be quick or take awhile, if it takes too long there's the chance of your current session expiring and starting a new one.

If it poses too much trouble you can request deletion from our Administrator.

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In progress Re: validates the deletion

Post by brenda on September 1st 2014, 9:10 pm

@Ange Tuteur wrote:
@brenda wrote:yes when i click on the email link it directs me to my administration panel which is opened.
Hello brenda,

It could be that your session had expired while you were waiting. The best advice I can give is when you log in go and request the deletion of the forum, while waiting try to keep active. The email can be quick or take awhile, if it takes too long there's the chance of your current session expiring and starting a new one.

If it poses too much trouble you can request deletion from our Administrator.
Thanks for your reply i will give this a go will let you know how i get on. Once again thanks for your reply

brenda
Forumember

Female Posts : 55
Reputation : 0
Language : english
Location : Glasgow

http://cumbernaulddogwalks.forumakers.com

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In progress Re: validates the deletion

Post by SLGray on September 1st 2014, 9:13 pm

If this does not work, send the information to me by pm.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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In progress Re: validates the deletion

Post by brenda on September 3rd 2014, 9:49 pm

@SLGray wrote:If this does not work, send the information to me by pm.
Thanks still not working will send you the link Thanks

brenda
Forumember

Female Posts : 55
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Language : english
Location : Glasgow

http://cumbernaulddogwalks.forumakers.com

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In progress Re: validates the deletion

Post by SLGray on September 4th 2014, 12:32 am

I received your pm.


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