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chat box wont work after theame change

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Solved chat box wont work after theame change

Post by Msdeal1 on August 25th 2014, 5:51 pm

hey... i recently just preformed a theme change on my forum and the chat box wont work ....

the chat box is now just a huge white box with nothing in it ...

my forum link http://worldofchatting.forumotion.co.uk/

Msdeal1
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Solved Re: chat box wont work after theame change

Post by SLGray on August 25th 2014, 6:30 pm

Did you change the forum's version when you changed themes?


Last edited by SLGray on August 25th 2014, 6:54 pm; edited 1 time in total


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Solved no

Post by Msdeal1 on August 25th 2014, 6:36 pm

no i diddent change the forum verson i changed it to a new theme and the css sheet somehow stoped the chat box from working

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Solved Re: chat box wont work after theame change

Post by SLGray on August 25th 2014, 6:49 pm

When you change themes, your customized CSS stylesheet is erased.


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Solved i

Post by Msdeal1 on August 25th 2014, 6:51 pm

i have changed themes before and never has this happened

how do i fix it?

Msdeal1
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Solved Re: chat box wont work after theame change

Post by SLGray on August 25th 2014, 6:56 pm

Try this:

Clear your browser's cache and history.


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Solved why

Post by Msdeal1 on August 25th 2014, 6:59 pm

@SLGray wrote:Try this:

Clear your browser's cache and history.
isnt there some code i can put in and why do i need to wipe browerser

Msdeal1
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Solved Re: chat box wont work after theame change

Post by Msdeal1 on August 25th 2014, 7:01 pm

@Msdeal1 wrote:
@SLGray wrote:Try this:

Clear your browser's cache and history.
isnt there some code i can put in and why do i need to wipe browerser
diddent do anything Sad

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Solved Re: chat box wont work after theame change

Post by SLGray on August 25th 2014, 7:02 pm

Try this:

Administration Panel > General > Forum > Configuration
Scroll to the bottom and resyn your forum.


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Solved Re: chat box wont work after theame change

Post by Msdeal1 on August 25th 2014, 7:05 pm

@SLGray wrote:Try this:

Administration Panel > General > Forum > Configuration
Scroll to the bottom and resyn your forum.
still the same

Msdeal1
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Solved Re: chat box wont work after theame change

Post by SLGray on August 25th 2014, 7:11 pm

Let us try one more thing: deactivate the chatbox and then reactivate it.


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Solved Re: chat box wont work after theame change

Post by Msdeal1 on August 25th 2014, 7:13 pm

@SLGray wrote:Let us try one more thing: deactivate the chatbox and then reactivate it.
sadly that is the first thing i did before i reported it on here

Msdeal1
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Solved Re: chat box wont work after theame change

Post by SLGray on August 25th 2014, 7:23 pm

Because guests can not use the chatbox, could you send me a test account by private message?


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Solved Re: chat box wont work after theame change

Post by Msdeal1 on August 25th 2014, 7:24 pm

what do you mean could you make one and i remove it?

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Solved Re: chat box wont work after theame change

Post by SLGray on August 25th 2014, 7:41 pm

Create an account as a new member would, then activate the account in the administration panel.


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Solved Re: chat box wont work after theame change

Post by Msdeal1 on August 25th 2014, 7:46 pm

done

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Solved lock

Post by Msdeal1 on August 25th 2014, 8:34 pm

could you now lock this topic now?

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Solved Re: chat box wont work after theame change

Post by SLGray on August 25th 2014, 8:36 pm

The issue was that everything in the chatbox was white, so I change the background color so the white text could be seen.

Topic solved and archived


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