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Domain redirecting to GoDaddy

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In progress Domain redirecting to GoDaddy

Post by EEYEN3 on Tue Aug 26 2014, 21:41

xwa-universe.com

From an admin on our board:


"www.xwa-universe.com/forum

That link isn't working for me pretty much all night. Every couple of seconds it redirects me to GoDaddy.com

Is it because the domain is not bought yet? Is anyone else having this problem. It's so frustrating especially when it decides to [Language] up when posting in a thread."

She and others have made the same complaint. All users that have complained are from outside the USA. I have no idea if that's relevant.

Any clue what's wrong? I told 'em to wait a day or so and that it'd likely work itself out, but it hasn't gotten better from what I'm told.

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In progress Re: Domain redirecting to GoDaddy

Post by SLGray on Tue Aug 26 2014, 21:44

Did you buy the domain name through the administration panel or from GoDaddy?


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In progress Re: Domain redirecting to GoDaddy

Post by EEYEN3 on Tue Aug 26 2014, 21:47

We bought the domain from forumotion through the ACP.

It seems it's our UK members having the problem. The screen whites out for them. It did the same thing to me the morning we had renewed the domain but fixed itself. It hasn't fixed itself for them, though.

Also a Canadian member...

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In progress Re: Domain redirecting to GoDaddy

Post by AngelaHolmes on Tue Aug 26 2014, 21:49

@EEYEN3 wrote:We bought the domain from forumotion through the ACP.

It seems it's our UK members having the problem. The screen whites out for them. It did the same thing to me the morning we had renewed the domain but fixed itself. It hasn't fixed itself for them, though.

Also a Canadian member...

Hello,

Try suggesting them to clear their browser cache.

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In progress Re: Domain redirecting to GoDaddy

Post by SLGray on Tue Aug 26 2014, 21:50

Ask them to clear their browsers' caches.

Is there any kind of message when they are redirected to GoDaddy?


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In progress Re: Domain redirecting to GoDaddy

Post by Leviosa on Wed Aug 27 2014, 11:00

Hello

We don't have the problem here. When you buy or renew your domain name it is possible to have soem redirection to Godaddy during 48hours. You should ash your members to clear their cache.

If you still have the problem within 24hours thanks for informing us.

Regards

Buttercup


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