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A few questions I need help with about posting

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In progress A few questions I need help with about posting

Post by Kimmy on August 27th 2014, 2:03 am

I hope this is the correct forum to ask this.

I got these 2 messages from a member and I truly have no clue what to tell her. Thanks for any help you can give me.


when I go to type a message it won't let me into the message box unless I start my message with an emoticon.  Then my message starts in the middle of the message box.  I'll attach a photo so you can see it.  


Here is the link to her photo:


https://i39.servimg.com/u/f39/17/61/72/47/teamje12.jpg


My second question....is anyone else having the problem of when the go to the next page on a thread that it goes to the bottom post and not to the top?  This has been happening to me for about a month or so now and it is quite annoying.

**I am editing this to add……when I refresh a page or add a post, it goes to the top of the page instead of the last post, like it used to. Why is this?

Kimmy
Forumember

Posts : 84
Reputation : 1
Language : English

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In progress Re: A few questions I need help with about posting

Post by Ange Tuteur on August 27th 2014, 4:44 am

Hello Kimmy,

What is this member using to browse your forum ? ( e.g. computer, phone.. )

Could please you provide a link to a topic on your forum with pages for the pagination problem you mentioned ?

Thanks

Ange Tuteur
Forumaster

Male Posts : 13028
Reputation : 2704
Language : EN10, FR5
Location : Pennsylvania

http://fmdesign.forumotion.com

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In progress Re: A few questions I need help with about posting

Post by Kimmy on August 27th 2014, 4:25 pm

Here is a link.

http://teamjem.forumotion.com/t855-testing-thread

And I will ask the member those questions.

Thanks!

Kimmy
Forumember

Posts : 84
Reputation : 1
Language : English

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In progress Re: A few questions I need help with about posting

Post by Kimmy on August 30th 2014, 2:53 am

My member is still having the problem. She has been a member for several years, and this happened all of a sudden. Any suggestions?

Kimmy
Forumember

Posts : 84
Reputation : 1
Language : English

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In progress Re: A few questions I need help with about posting

Post by Ange Tuteur on August 30th 2014, 4:18 am

@Kimmy wrote:My member is still having the problem. She has been a member for several years, and this happened all of a sudden. Any suggestions?
Is this member using a browser ? (e.g. firefox, explorer, chrome ) I've made a quick test and am able to write in the editor fine.

Ange Tuteur
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In progress Re: A few questions I need help with about posting

Post by Kimmy on August 30th 2014, 4:09 pm

I will ask her. She is the only member having problems.

Kimmy
Forumember

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Language : English

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In progress Re: A few questions I need help with about posting

Post by Kimmy on August 31st 2014, 3:29 am

She said it is the same computer she has been using for 6 years and she uses internet explorer. She doesn't have this problem with any other site.
Thanks!

Kimmy
Forumember

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Language : English

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In progress Re: A few questions I need help with about posting

Post by Ange Tuteur on August 31st 2014, 4:14 am

I am assuming they are using IE7< ? The textarea is displaced on that version and lower.

Add this to your CSS :
Display > Colors > CSS stylesheet
Code:
.sceditor-container.ie.ie7 textarea {
  position:relative !important;
  left:-220px !important;
}

If that does not work please ask them to provide the version of IE they're using.

Thanks.

Ange Tuteur
Forumaster

Male Posts : 13028
Reputation : 2704
Language : EN10, FR5
Location : Pennsylvania

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