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Domain name expired but can't purchase it again, even though it's available

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Solved Domain name expired but can't purchase it again, even though it's available

Post by Prizm on August 28th 2014, 11:11 am

Hi, can a mod please PM me regarding my forum. My Forumotion domain name expired some months ago, and I wish to purchase it again for another year. I have bought the credits, but the Admin Panel tells me that the domain name is in use so I can't use it. But the URL is not taken -- it still redirects to a placeholder Forumotion page.

Can someone please message me about this problem?

thanks

Prizm
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Solved Re: Domain name expired but can't purchase it again, even though it's available

Post by Derri on August 28th 2014, 12:46 pm

Hi,

I'll report this to our Pro Admin who might be able to retrieve the domain name and reactivate it to be re-bought.

Could you tell us the domain name?


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Solved Re: Domain name expired but can't purchase it again, even though it's available

Post by Prizm on August 28th 2014, 1:10 pm

Thanks for the reply, I'll PM you the domain name.

Prizm
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Solved Re: Domain name expired but can't purchase it again, even though it's available

Post by Shadow on August 28th 2014, 2:18 pm

Hello

It is possible to re-buy the domain name as it is always on our Domain name account. Do you allow us to use your 1600 credits to buy the domaine name?

Thanks for your reply

Regards

Buttercup


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Solved Re: Domain name expired but can't purchase it again, even though it's available

Post by Prizm on August 29th 2014, 12:24 am

Buttercup, thanks for your reply and PM. I've sent you a PM in return.

thanks

Prizm
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Solved Re: Domain name expired but can't purchase it again, even though it's available

Post by Shadow on August 29th 2014, 9:19 am

Thanks Prizm for your trust.

Topic solved and archived


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