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Another "suspicious activity" problem for user

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Another "suspicious activity" problem for user

Post by Ben_is_easily_amused on August 30th 2014, 11:29 pm

Forum: newsfixboard.com

User's getting the "suspicious activity on your account" message, tries the form to fix it but it doesn't work. Please let me know what to do. Thanks!

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Re: Another "suspicious activity" problem for user

Post by Derri on August 31st 2014, 12:24 am

Can you provide me with the following:

Code:
Username of the complainant on the forum
Email address of the account
IP of the complainant

Can you sent this via PM to myself?

Also he is just a member correct? And its when he logs in?


Forum Rules: :Forumotion Staff: :Appeal A Warning: :FAQ: :Tips & Tricks: :Forgotten Password/Login Issues
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Re: Another "suspicious activity" problem for user

Post by Derri on August 31st 2014, 2:46 am

Update Very Happy

This is being dealt with via PM.

Topic will be marked solved upon correction of the issue.


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Re: Another "suspicious activity" problem for user

Post by Derri on September 1st 2014, 12:13 pm

It should be fixed now. We believe the cause was because his IP address was changing so frequently that it might have gotten caught up in our anti spam system.


Forum Rules: :Forumotion Staff: :Appeal A Warning: :FAQ: :Tips & Tricks: :Forgotten Password/Login Issues
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Re: Another "suspicious activity" problem for user

Post by Ben_is_easily_amused on September 1st 2014, 8:31 pm

Thank you!

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Re: Another "suspicious activity" problem for user

Post by Derri on September 1st 2014, 8:34 pm

Your welcome Very Happy

Let us know if this happens again.

Topic Solved


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