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Unable to add widgets

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In progress Unable to add widgets

Post by iNickk on August 31st 2014, 4:48 pm

I try to add my widgets to the forum, and i click save then when i refresh the page to look at my forum there is still no Widgets.

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In progress Re: Unable to add widgets

Post by AngelaHolmes on August 31st 2014, 4:52 pm

@iNickk wrote:I try to add my widgets to the forum, and i click save then when i refresh the page to look at my forum there is still no Widgets.

Hello,

Could you answer the following questions:

Question 1 wrote:
Whats your forum URL link?


Question 2 wrote:
What widgets are you adding?


Question 3 wrote:
Where about's are you trying to add them? (Portal Ect)

Thanks Smile

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In progress Re: Unable to add widgets

Post by Derri on August 31st 2014, 4:53 pm

Hi,

You have ensured the option to display forum widgets is selected yes?

Its at the top of the widgets management page and its titled: Display forum widgets


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In progress Re: Unable to add widgets

Post by iNickk on August 31st 2014, 4:57 pm

yes i have display Widgets is checked off

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In progress Re: Unable to add widgets

Post by AngelaHolmes on August 31st 2014, 4:59 pm

Hello,

Is this your forum URL:http://sunsetstoryv83.forumotion.com/forum

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In progress Re: Unable to add widgets

Post by iNickk on August 31st 2014, 5:03 pm

yes i got wisgets to show now but not i cant add or dlete the ones i want

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In progress Re: Unable to add widgets

Post by AngelaHolmes on August 31st 2014, 5:04 pm

@iNickk wrote:yes i got wisgets to show now but not i cant add or dlete the ones i want

Try clearing your browsers cache you can clear them at Google just type the term in.

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In progress Re: Unable to add widgets

Post by Derri on August 31st 2014, 5:04 pm

Have you tried clicking the Delete on the widgets you don't want shown?


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In progress Re: Unable to add widgets

Post by iNickk on August 31st 2014, 5:11 pm

i have the Widgets i want in the places i would like them to appear on my forum, and when i press save and go to my forum they just dont appear.

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In progress Re: Unable to add widgets

Post by AngelaHolmes on August 31st 2014, 5:15 pm

What widgets are you trying to add because it might be your browser try using a different browser. I see your using google chrome try using these (FireFox,Safari,Opera,Internet Explorer)

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In progress Re: Unable to add widgets

Post by Derri on August 31st 2014, 5:23 pm

@iNickk wrote:i have the Widgets i want in the places i would like them to appear on my forum, and when i press save and go to my forum they just dont appear.

Did you try Width column 1 (left) and Width column 3 (right) and then put 180 in both the boxes and then hit save? If they're empty then you won't see the widgets.


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In progress Re: Unable to add widgets

Post by iNickk on August 31st 2014, 5:28 pm

yes they are both on 180

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