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My Forum's Hacked?

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Solved My Forum's Hacked?

Post by ✰ on September 7th 2014, 12:09 am

EDIT: The Hacker came into the chatbox on the founder account.

[16:21:23] @ Fuhrer ϟϟ : i was just paid to revert our leet forumotions
[18:23:27] @ FUHRER ϞϞ : this person must have been pissed off
[18:23:29] VOLTAIRE : something something, ubermensch?
[18:23:32] @ FUHRER ϞϞ : paid extra to get it done fast

Hey! I recently bought the site Fairytailrp.com from a friend of mine who wanted to retire his position. Thus, I got the founder account and everything. However, I didn't get the founder tools account that went along with it. So just today my forum was recently hacked, reverting everything back to July 21 (I purchased the site on May 1). However, the real problem lies in that I have no access to the founder account nor the admin panel in my old account ( who already is an admin). None of the moderators have mod privleges as well. I need some help to get my founder account back! Please help!


Last edited by ✰ on September 7th 2014, 12:31 am; edited 2 times in total

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Solved Re: My Forum's Hacked?

Post by ddoesmc on September 7th 2014, 12:28 am

Try to get the founder info.

Helpful Links:
http://www.forumotion.com/utils

If you can not access that, please say so.

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Solved Re: My Forum's Hacked?

Post by ✰ on September 7th 2014, 12:29 am

I don't have access to the founder tools

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Solved Re: My Forum's Hacked?

Post by ddoesmc on September 7th 2014, 12:30 am

Okay, sorry to hear. I will try to get a manager on this thread.

Edit: I have not PMed the ProAdmin, hopefully SLG, Derri or Base will come for yaHello


Last edited by ddoesmc on September 7th 2014, 12:34 am; edited 1 time in total

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Solved Re: My Forum's Hacked?

Post by ✰ on September 7th 2014, 12:32 am

I appreciate that good sir!
Many members are being banned left and right. So I have to be quick on this.

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Solved Re: My Forum's Hacked?

Post by ddoesmc on September 7th 2014, 12:33 am

You will be able to recover that after this is all over Wink

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Solved Re: My Forum's Hacked?

Post by ✰ on September 7th 2014, 12:34 am

I am aware. I do appreciate the help a lot. My staff members are really aggravated by this person.

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Solved Re: My Forum's Hacked?

Post by Derri on September 7th 2014, 12:41 am

You can't try the forum address + founders password?

To log into the utilities?


Forum Rules: :Forumotion Staff: :Appeal A Warning: :FAQ: :Tips & Tricks: :Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


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Solved Re: My Forum's Hacked?

Post by Base on September 7th 2014, 12:42 am

Hello,

So you are the founder of the forum but you are unable to access the utilities [ http://www.forumotion.com/utils ] to restore your forum?

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Solved Re: My Forum's Hacked?

Post by ✰ on September 7th 2014, 12:43 am

Nope. Since I bought the forum, the founder changed the username and password of the founder account to a neutral one. However, the original founder information wasn't given to me. So I don't have access to founder tools (I even tried to access it Sad)

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Solved Re: My Forum's Hacked?

Post by Derri on September 7th 2014, 12:48 am

Did you change the founders email to your email?


Forum Rules: :Forumotion Staff: :Appeal A Warning: :FAQ: :Tips & Tricks: :Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


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Solved Re: My Forum's Hacked?

Post by ✰ on September 7th 2014, 12:48 am

Yes.

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Solved Re: My Forum's Hacked?

Post by Derri on September 7th 2014, 1:04 am

@✰ wrote:Yes.

I don't think we can do anything until Monday when our Pro Admin returns because from what I understand you'll have changed the email of the founders account but you won't have changed it in the utilities which is where any email would go if we sent you a new password.

To be sure though, can you send me the email address via PM that you changed it to? Just so I can check?


Forum Rules: :Forumotion Staff: :Appeal A Warning: :FAQ: :Tips & Tricks: :Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


Derri
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Solved Re: My Forum's Hacked?

Post by ✰ on September 7th 2014, 1:41 am

Okay. So I got the founder account back, but everything is still reverted back to July 21. So I'll still need to get access to the founder tools to restore my forums.

Forumember

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Solved Re: My Forum's Hacked?

Post by Derri on September 7th 2014, 2:34 am

@✰ wrote:Okay. So I got the founder account back, but everything is still reverted back to July 21. So I'll still need to get access to the founder tools to restore my forums.

Okay,

I have synchronized your utilities password to your forum password. So you should now be able to connect to the utilities.

Username would be your forum URL
Password would be the same you use to connect to the forum.

You can then change the email address once you're in the utilities and you should do a FULL backup to a date before this happened to ensure EVERYTHING is restored.


Forum Rules: :Forumotion Staff: :Appeal A Warning: :FAQ: :Tips & Tricks: :Forgotten Password/Login Issues
You need one post to send a PM
When your topic has been solved, ensure you mark the topic solved
Never post your email in public


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Solved Re: My Forum's Hacked?

Post by ✰ on September 7th 2014, 4:42 am

Everything is fixed now. Thanks my friend. You were very helpful.

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Solved Re: My Forum's Hacked?

Post by SLGray on September 7th 2014, 6:21 am

Topic solved and archived


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