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I need to switch the founder account to a new person

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I need to switch the founder account to a new person

Post by Lever102 on September 9th 2014, 5:21 am

http://rainbowdragonacademy.forumotion.com/

That is the forum in which I am having issues. I am the creator of the forum, however due to life issues I was no longer able to sustain it, so I decided to switch over the head administrator to somebody else. I am dissatisfied with how he has been acting towards this position and went against his word that he would switch the ownership if I asked him to.

I do own the e-mail of the original owner and creator of the site (me), if that means anything. It seems far-fetched that you could help me with this issue as it is my own mistake, but if you can help that would be greatly appreciated.

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Re: I need to switch the founder account to a new person

Post by Empire_1 on September 9th 2014, 5:57 am

Hello, 

Have you tried logging in through Utilities? http://www.forumotion.com/utils
You can only access it with your original forum creation email and password.

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Re: I need to switch the founder account to a new person

Post by Lever102 on September 9th 2014, 7:56 am

I got into it, however I have no idea of how to give myself the owner account back. Under the "Direct Connection to the Administration Panel" I presumed is where it was, however it says I am not allowed to administer the forum. Do I need to just reset the users/members to an earlier date?

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Re: I need to switch the founder account to a new person

Post by Derri on September 9th 2014, 8:35 am

If you change the email and password of the utilities and then log into the founder account using the founders username and password (the password you changed in the utilities)


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Re: I need to switch the founder account to a new person

Post by SLGray on September 9th 2014, 9:11 am

So you gave the founder account to someone else?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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