My topic isn't unlocking even after I "unlocked" it.

Go down

Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by Base on Mon 22 Sep - 11:36

Hello,

Could you provide a link to the topic that you've unlocked but still cannot post in?

Thanks
avatar
Base
Forumaster

Male Posts : 10386
Reputation : 1693
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by Base on Mon 22 Sep - 11:50

In that case, would it be possible to send me a test account via private message so that I can take a look at this problem myself?
avatar
Base
Forumaster

Male Posts : 10386
Reputation : 1693
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by Base on Mon 22 Sep - 11:55

Use any random email and then manually approve the account in the admin panel:

1. Administration Panel (advanced mode)
2. Users & Groups Tab
3. Inactive Users (on the left, under Users)
4. Approve the account there
avatar
Base
Forumaster

Male Posts : 10386
Reputation : 1693
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by Base on Mon 22 Sep - 14:37

I have logged into your forum but I can't seem to find the topic in question. Do you mind providing me with the link to the topic that you've unlocked but still cannot post in now that I'm a member?
avatar
Base
Forumaster

Male Posts : 10386
Reputation : 1693
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by SLGray on Mon 22 Sep - 18:30

Did Base help, or do you still need help?  If he did not help, could you send me the test account?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43114
Reputation : 3055
Language : English
Location : United States

https://fmthemes.forumotion.com/

Back to top Go down

Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by SLGray on Mon 22 Sep - 18:34

Since he is offline now, you could send me the test account.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43114
Reputation : 3055
Language : English
Location : United States

https://fmthemes.forumotion.com/

Back to top Go down

Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by SLGray on Mon 22 Sep - 18:40

So after using the test account, I located the problem.  You have the whole forum of that category locked.

AP > General > Forum > Categories & Forums
Press the modifying image for that forum and change the locked to unlocked.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43114
Reputation : 3055
Language : English
Location : United States

https://fmthemes.forumotion.com/

Back to top Go down

Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by SLGray on Mon 22 Sep - 18:45

Correct, except for the founder.  Even if you see the locked button, the founder can reply.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43114
Reputation : 3055
Language : English
Location : United States

https://fmthemes.forumotion.com/

Back to top Go down

Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by SLGray on Mon 22 Sep - 18:49

You're welcome.

Topic solved and archived


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43114
Reputation : 3055
Language : English
Location : United States

https://fmthemes.forumotion.com/

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum