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My topic isn't unlocking even after I "unlocked" it.

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Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by Base on September 22nd 2014, 11:36 am

Hello,

Could you provide a link to the topic that you've unlocked but still cannot post in?

Thanks

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Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by Base on September 22nd 2014, 11:50 am

In that case, would it be possible to send me a test account via private message so that I can take a look at this problem myself?

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Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by Base on September 22nd 2014, 11:55 am

Use any random email and then manually approve the account in the admin panel:

1. Administration Panel (advanced mode)
2. Users & Groups Tab
3. Inactive Users (on the left, under Users)
4. Approve the account there

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Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by Base on September 22nd 2014, 2:37 pm

I have logged into your forum but I can't seem to find the topic in question. Do you mind providing me with the link to the topic that you've unlocked but still cannot post in now that I'm a member?

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Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by SLGray on September 22nd 2014, 6:30 pm

Did Base help, or do you still need help?  If he did not help, could you send me the test account?


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Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by SLGray on September 22nd 2014, 6:34 pm

Since he is offline now, you could send me the test account.


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Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by SLGray on September 22nd 2014, 6:40 pm

So after using the test account, I located the problem.  You have the whole forum of that category locked.

AP > General > Forum > Categories & Forums
Press the modifying image for that forum and change the locked to unlocked.


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Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by SLGray on September 22nd 2014, 6:45 pm

Correct, except for the founder.  Even if you see the locked button, the founder can reply.


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Solved Re: My topic isn't unlocking even after I "unlocked" it.

Post by SLGray on September 22nd 2014, 6:49 pm

You're welcome.

Topic solved and archived


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