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UNABLE TO POST NEW TOPICS - URGENT - FORUM GLITCH

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Solved UNABLE TO POST NEW TOPICS - URGENT - FORUM GLITCH

Post by SophieDophs on September 23rd 2014, 2:13 pm

As of 13:00 hrs GMT today, I am unable to post new topics in my forum and suspect this is a global forum issue.

When a new topic is made, every time I send it, I get the error message: "You must enter a message while posting" and the message is stripped out of the message box, leaving it completely blank.  The message title, however, is intact.

Forum 'Replies' are not affect though.  Only New Topics.


Last edited by SophieDophs on September 23rd 2014, 3:25 pm; edited 1 time in total

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Solved Re: UNABLE TO POST NEW TOPICS - URGENT - FORUM GLITCH

Post by SophieDophs on September 23rd 2014, 2:14 pm

This is not a double post.  This is to check if replies to this thread are accepted.

Incidentally, although my forum won't allow new topics to be posted, this is not an issue on here.

UPDATE:

I'm unable to reply to posts as well.  I've discovered that Replies containing just smilies are posted to topics, but any replies containing Text are not - the text is stripped out from the message box and the same error message as above is registered.

Also, I can't now send PMs!!!!


FURTHER UPDATE:

As of 14:36 hrs GMT the problem still exists. Mad

Thankfully the email systems is still working.  I have had to email all my members to warn them of this problem.

FORUMOTION - Please advise an ETA on a resolution.


Last edited by SophieDophs on September 23rd 2014, 3:35 pm; edited 3 times in total (Reason for editing : Additional information)

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Solved Re: UNABLE TO POST NEW TOPICS - URGENT - FORUM GLITCH

Post by Leviosa on September 23rd 2014, 3:59 pm

Hello

Without the url of your forum we cannot help


No help without your forum url
No support via private message



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Solved Re: UNABLE TO POST NEW TOPICS - URGENT - FORUM GLITCH

Post by SophieDophs on September 23rd 2014, 4:06 pm

Buttercup wrote:Hello

Without the url of your forum we cannot help
Thank you Buttercup.  I have just PMd my URL to you.

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Solved Re: UNABLE TO POST NEW TOPICS - URGENT - FORUM GLITCH

Post by Jadster on September 23rd 2014, 5:00 pm

Hello,
Have you gone through the forum permissions for these boards and made sure that new topics have been allowed? Also, if you are getting an error message, could you possibly provide an image of the error message to further give us information as to what you see so we can help out?

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Solved Re: UNABLE TO POST NEW TOPICS - URGENT - FORUM GLITCH

Post by Leviosa on September 23rd 2014, 5:30 pm

Topic solved. Thanks


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Solved Re: UNABLE TO POST NEW TOPICS - URGENT - FORUM GLITCH

Post by SLGray on September 23rd 2014, 7:35 pm

Since no solution was given, this topic will be garbaged.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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