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[Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

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Pro Admin [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by SLGray on September 27th 2014, 9:24 pm

First topic message reminder :

There have been many issues that have been reported on the official French support forum. To make it more easier to keep track of the issues, I have created this only topic.

Examples of the reported issues:

  • Missing posts/topics/private messages
  • Slowdowns.
  • Missing chatbox archives/messages/Booting members.
  • New post icon showing when posted yourself.
  • Getting logged out


Please use this form to report an issue:
Code:
[b]Forum's Link:[/b]
[b]Description of Issue:[/b]

Buttercup wrote:
hello

This weekend, we had a little server issue. Our technicians are working on the problem. Thanks for your understanding

Buttercup

These issues are not related to the data center change. Over the weekend there was an issue with the servers.


Last edited by SLGray on September 30th 2014, 7:59 pm; edited 3 times in total


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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by dhicks on September 28th 2014, 8:25 am

www.suzuki800.com

I locked forum last night and it was open this morning.

Post's were being placed where they were not intended to be and threads were being being swapped around. Threads also changing areas on there own. Posts being placed by members were being accredited to other members. Threads were even getting mixed up.

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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by Tanooma on September 28th 2014, 10:27 am

This morning going onto my forum, all appears to be back to normal. Many of the problems mentioned here were experienced by our members yesterday.
Hopefully everyone else finds all is working now as it had been doing before this happened.

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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by Orbis Globvli on September 28th 2014, 2:55 pm

Forum's Link: http://www.beadthrilled.com/
Description of Issue:1) mix up of recent (private) threads with public topics, 2)someone else's photo's are shown when uploading to the gallery, 3) silly-at-random-descriptions (but not how they were named by the member uploading) for uploaded photo's.

Point 2 & 3 have been going on for some time for specific users, but since a few days it seems many more members experience this issue, next to the new mix up of threads.

This sums it up for our community too!
dhicks
www.suzuki800.com
I locked forum last night and it was open this morning.

Post's were being placed where they were not intended to be and threads were being being swapped around. Threads also changing areas on there own. Posts being placed by members were being accredited to other members. Threads were even getting mixed up.




Last edited by Orbis Globvli on September 28th 2014, 2:57 pm; edited 1 time in total

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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by APE on September 28th 2014, 2:56 pm

Dear members,

Can you all clear your browser cache and see if the problems are still showing
Our tech staff have done some work on the problems and need to know if you are getting any problems now.

If you still have any of the named problems on the first thread please post your list of problems and your forum url and a time using your time tool on the editor looks like this >>

We would also like to thank you for your Patience and Understanding

ForuMotion Staff




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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by Kathryn K on September 28th 2014, 4:16 pm

So far so good at our site today. Thanks for your attention and help. I'll be monitoring it today and if any further problems, report back. I hope everyone else has seen improvement on their boards today too.

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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by Guardian-Angel on September 28th 2014, 4:32 pm

So far so good for us too this morning, at bachandbachettefans.net. Thanks to everyone who worked quickly to what appears to be a resolved situation.

Hoping everyone else is back to normal as well.

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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by Bluestarrox97 on September 28th 2014, 9:21 pm

Everything seems to be running smoothly here as well! Thank you.

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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by APE on September 28th 2014, 9:23 pm

Thank you we hope all is well now we don't see any more problems right now and the forums are back to speed.




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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by Base on September 28th 2014, 10:45 pm

All good on my personal forum as well. I do believe those problems were temporary. Thank you for keeping us updated, everyone.

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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by VestaAdmin on September 29th 2014, 1:28 am

Forum: http://taggerzhaven.forumotion.com/

We are still experiencing extreme slowness, especially graphics takingforever to load or not loading at all andblank private messages coming thru. This is very irritating since we are a graphics forum! Please help!

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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by Ramdaman on September 29th 2014, 1:41 am

Sometimes the English Support Forum is slow for me.

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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by APE on September 29th 2014, 10:21 am

@VestaAdmin wrote:Forum: http://taggerzhaven.forumotion.com/

We are still experiencing extreme slowness, especially graphics takingforever to load or not loading at all andblank private messages coming thru. This is very irritating since we are a graphics forum! Please help!

@Ramdaman wrote:Sometimes the English Support Forum is slow for me.
Can you Please clear your browser cache and see if the problems are still showing Wink

APE




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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by Leviosa on September 29th 2014, 11:25 am

hello

This weekend, we had a little server issue. Our technicians are working on the problem. Thanks for your understanding

Buttercup


No help without your forum url
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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by VestaAdmin on September 29th 2014, 5:39 pm

I did clear my browser cache as well as running all my clean up utilities and re booting but still very slow loading images or not loading them at all.

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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by Plastic Nev. on September 30th 2014, 2:48 pm

I assume work is still on going as I am finding on trying to change pages on our forum I am being redirected to the Forumotion front page instead.

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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by APE on September 30th 2014, 6:39 pm

Hello your forum problems will be down to this thread >
http://help.forumotion.com/t135861-important-change-of-datacenter#915485




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Pro Admin Re: [Only Topic] Forum Issues: Slowdowns, Missing Posts & PM's, etc.

Post by Leviosa on October 1st 2014, 11:13 am

Hi

Some messages disappeared this weekend. There is no link with the Datacenter migration. Our technicians just informed me that we won't get back those messages...

I do apologize for the trouble.

Best regards

Buttercup


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