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Solved Lost comments

Post by Nefadar on September 30th 2014, 12:46 pm

Hi!
I read about the datacenter changes, but I don't find about our problems. We lost a lot of comment just like here:
the bug:

I would like to know, this is a normal problem about a changes and the comments will be restore later, when the replace is done, or this is a permanent bug, and we lost them.

My/Our forum is: http://xmenreneszansz.hungarianforum.net/

Thanks for the future answer.

Nefadar
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Solved Re: Lost comments

Post by Derri on September 30th 2014, 1:17 pm

This issue could be related to the data centre change that is ongoing right now but it could also be an issue that was related to a few days ago.

Unfortunately because of the ongoing change with servers and Forumotion moving to a new data centre we can't identify if this is related with today or is an actual bug.
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Solved Re: Lost comments

Post by Nefadar on September 30th 2014, 1:24 pm

I see, thanks for the quick answer. I hope it will be resolved soon, this is a very annoying bug.
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Solved Re: Lost comments

Post by Shadow on September 30th 2014, 3:03 pm

Hello Nefadar

Actually, there is no link between data center migration and delection of some messages.
Technicians have just informed me that messages will not come back Sad

I am really sorry for the trouble... I perfectly understand the problem but I cannot do more

Thanks for your understanding

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Solved Re: Lost comments

Post by Nefadar on September 30th 2014, 3:25 pm

Hello!
Thanks for the answer, I'm not happy about this, but I understand. Thanks again.

Edit:
I just checked my forum, this problem is only affect 4 days. sept 14-15 and sept 26-27. Only these posts are missing, and we can't modify them. I tried modify the blank posts, but I can't, I send the edited comment, but the system don't modify it...
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Solved Re: Lost comments

Post by APE on September 30th 2014, 6:55 pm

The posts will have to be removed if you can not edit the text sorry about the problems gave in this time.

APE



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Solved Re: Lost comments

Post by Nefadar on September 30th 2014, 7:05 pm

Ok, thank you APE, we'll do it, when the datacenter change is over.
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Solved Re: Lost comments

Post by SLGray on October 4th 2014, 8:14 pm

Topic solved and archived


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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