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One Admin of my forum cannot login

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Solved One Admin of my forum cannot login

Post by Van-Helsing on October 1st 2014, 2:35 am

Hello,
I am facing that problem one of my Admin cannot login into the forum he has cleared browser's cache and cookies but the problem is still remaining. He is using safari browser and windows 8.1 operating system.


Last edited by Black-Shadow on October 1st 2014, 7:57 am; edited 1 time in total

Van-Helsing
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Solved Re: One Admin of my forum cannot login

Post by SLGray on October 1st 2014, 3:25 am

Does the administrator get any kind of message?


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Never post your email in public.


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Solved Re: One Admin of my forum cannot login

Post by Van-Helsing on October 1st 2014, 7:56 am

Hello SLGray,
We found where is problem, Safari default option are not allowing the cookies for this reason didn't allow him to login.


We set the Block Cookies: Never
And the problem is solved now.

Van-Helsing
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Solved Re: One Admin of my forum cannot login

Post by SLGray on October 4th 2014, 8:10 pm

Thanks for explaining the situation.

Topic solved and archived


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